Key Skills

Job Description

## About the Role ServiceNow is seeking a **Senior HR Business Partner** to support operations across the **Netherlands and Belgium**. As an individual contributor, you will serve as a trusted advisor to senior business leaders, aligning people strategies with broader business objectives across GTM Sales, Operations, Marketing, and Corporate Functions. ## Key Responsibilities * Serve as the primary HRBP for VPs and below across the Netherlands and Belgium. * Act as a trusted advisor and coach to senior business leaders. * Drive talent development, organizational effectiveness, workforce planning, and change management initiatives. * Advise leaders on complex employee relations, engagement, and culture matters. * Ensure compliance with Dutch and Belgian labor laws. * Collaborate with Employee Relations teams on Works Council matters. * Support succession planning, performance management, and leadership development with Centers of Excellence (COEs). * Partner with leaders on restructures, integrations, and organizational transitions. * Use people analytics and workforce data to support business decision-making. * Provide guidance on employment legislation, labor relations, Occupational Health (Arbo), and HR best practices. * Optimize the occupational health setup and improve the effectiveness and compliance of the Arbo framework across both countries. ## Required Qualifications * **12+ years of progressive HRBP or HR generalist experience**, ideally in a multinational or matrixed environment. * Experience supporting senior leaders, including Senior Director level and below. * Experience providing direct client support and management coaching. * Strong experience in employee relations and change management. * Strong knowledge of labor law and HR practices in the Netherlands and Belgium. * Experience with HRIS systems such as **Workday** and HR analytics tools. * Bachelor's or Master's degree in Human Resources, Business Administration, or a related field. * Ability to manage multiple stakeholders and priorities across regions. * Fluent English. ## Preferred Qualifications * Experience working with **Works Councils**. * Experience supporting **Go-To-Market commercial sales teams**. * Additional language proficiency beyond English. * Knowledge of labor laws and HR practices in other countries. * Experience with team development/management. * Experience integrating AI into work processes, decision-making, problem-solving, workflow automation, or analytics. ## Skills & Competencies * HR Business Partnering * Strategic HR * Executive Coaching * Employee Relations * Talent Management * Workforce Planning * Organizational Development * Change Management * Succession Planning * Performance Management * Leadership Development * People Analytics * HRIS / Workday * Dutch & Belgian Labor Law * Occupational Health / Arbo * Stakeholder Management * AI-enabled HR Processes ## Education & Experience * Bachelor's or Master's degree in Human Resources, Business Administration, or a related discipline. * 12+ years of progressive HRBP or HR generalist experience. * Experience in multinational or matrixed organizations preferred. ## Work Arrangement & Schedule * **Location:** Amsterdam, Noord-Holland, Netherlands * **Coverage:** Netherlands and Belgium * **Work Arrangement:** Remote * **Employment Type:** Not specified ## Compensation & Benefits * **Salary:** EUR — amount not specified * Additional benefits: Not specified in the provided listing. ## Compliance / Additional Information * **Employer:** ServiceNow * **Posted:** September 15, 2026 * **Source:** Whatjobs * Role operates across Dutch and Belgian employment and labor-law frameworks. * Works Council experience is preferred. **Apply Now**

Core Responsibilities

Serve as a trusted advisor to senior leaders in the Netherlands and Belgium to align people strategies with business objectives. Drive talent development, organizational effectiveness, and ensure compliance with local labor laws and Works Council matters.

Requirements

Requires over 12 years of progressive HRBP experience in multinational environments with strong knowledge of Dutch and Belgian labor laws. A Bachelor's or Master's degree in HR or Business Administration is required, along with proficiency in Workday.