Key Skills

Job Description

GROW WITH US: Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry. STAY AWESOME: Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com A DAY IN THE LIFE: At Tandem Diabetes Care, we are creating new possibilities for people living with diabetes, their loved ones, and healthcare providers through a positively different experience. We are looking for a Demand Planer Manager to join our International team. This role is based in the Netherlands and offers a remote working arrangement. The successful candidate should be willing and able to travel regularly to other international locations as required to support business needs. In this influential role, you will lead demand planning, forecasting, inventory allocation, and operational coordination across Tandem’s international distributor and direct markets. You will help align customer demand, product availability, revenue expectations, and fulfilment plans while strengthening the processes and partnerships that support our continued international growth. STAY AWESOME: Tandem is dedicated to making diabetes technology more intuitive, innovative, and human. We combine advanced technology with a personal connection to our mission, always keeping the needs of people living with diabetes at the heart of what we do. As our Demand Planer Manager, you will turn market insights and commercial priorities into clear, actionable demand plans. Working across Commercial, Supply Chain, Finance, Operations, Marketing, Regulatory, and distributor partners, you will help identify risks early, optimise inventory, and ensure international markets are ready for product launches and changing customer needs. A DAY IN THE LIFE: In this role, you will: Own the monthly demand planning and forecasting process for Tandem’s international distributor partners and direct markets. Consolidate market forecasts and analyse forecast accuracy, bias, demand variability, purchasing patterns, and emerging trends. Establish effective planning rhythms, including monthly reviews with direct markets and quarterly demand reviews with distributor partners. Lead and participate in S&OP discussions covering demand, inventory health, service levels, purchasing patterns, and operational risks. Build strong partnerships with country leadership and distributor teams to gather real-time market intelligence, commercial insights, competitive developments, tender opportunities, and launch information. Challenge assumptions and investigate material forecast changes, demand spikes, demand erosion, inventory imbalances, and unusual ordering trends. Create consensus demand plans that balance market expectations, inventory availability, supply constraints, financial objectives, and operational capabilities. Align forecasts with open orders, shipment plans, product availability, and fulfilment expectations in partnership with Operations Specialists, Logistics, Fulfilment, and Supply Chain. Support new product introductions, software releases, product enhancements, and discontinuations by developing market-specific forecasts, inventory strategies, and transition plans. Identify ageing, excess, or potentially obsolete inventory and work with international markets to develop mitigation and depletion strategies. Lead demand allocation planning during supply-constrained situations, taking account of customer impact, tender commitments, launches, available inventory, and market requirements. Partner with Finance on revenue planning and help develop dashboards and reporting covering forecast performance, inventory exposure, order trends, and revenue projections. Present demand, inventory, and fulfilment insights to Commercial and Operations leadership. Improve planning tools, reporting, operational workflows, automation, and analytics to increase forecast accuracy and operational efficiency. Provide leadership, coaching, development, and performance management to Operations Specialists. Set team priorities, support cross-training and succession planning, and create a culture of collaboration, customer focus, and continuous improvement. The position may require flexibility to collaborate across international time zones and independent international travel of up to 25%. EXTRA AWESOME: You will bring: A bachelor’s degree in Supply Chain, Business, Operations Management, Finance, or a related field. At least six years of experience in demand planning, supply chain planning, sales operations, inventory planning, or commercial operations. Strong knowledge of forecasting, demand planning, inventory management, allocation, and supply chain processes. Advanced analytical and problem-solving capabilities, with the confidence to assess complex supply-and-demand scenarios and make data-informed recommendations. Financial and commercial acumen, including an understanding of revenue forecasting. Experience collaborating across Commercial, Finance, Operations, and Supply Chain functions. Strong communication, presentation, influencing, and stakeholder-management skills, including the ability to communicate insights to leadership audiences. Fluent spoken and written English. The ability to manage multiple priorities in an international, fast-moving, and evolving environment. It Would Be Especially Valuable If You Also Have: Experience supporting international markets, distributors, or complex fulfilment networks. Experience working in a global or distributor-based commercial organisation. Familiarity with CRM, ERP, order-management, Salesforce, or Microsoft Dynamics environments. Experience supporting product launches, lifecycle transitions, inventory allocation, or constrained-supply planning. Experience leading, coaching, and developing operational team members. Fluency in an additional European language. If your experience does not match every point, we still encourage you to apply. We value transferable skills, different perspectives, and the potential to grow. WHAT’S IN IT FOR YOU? You will join an international, high-tech MedTech environment where your work will directly influence product availability and operational performance across multiple markets. You can expect stimulating work in an innovative field, meaningful autonomy, excellent working conditions, and the opportunity to collaborate with motivated colleagues across Tandem’s international organisation. You will also have the opportunity to shape scalable planning practices, strengthen team capabilities, and contribute to successful product launches and international growth. WHY YOU’LL LOVE WORKING HERE: At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome! BE YOU, WITH US! We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us. Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone. REFERRALS: We love a good referral! If you know someone who would be a great fit for this position, please share! Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.

Core Responsibilities

The Demand Planner Manager will lead demand planning, forecasting, and inventory allocation across international markets to ensure product availability and operational efficiency. They will collaborate with cross-functional teams to align customer demand with supply constraints and drive continuous improvement in planning processes.

Requirements

Candidates must have at least six years of experience in demand or supply chain planning and a bachelor's degree in a relevant field. Strong analytical skills, financial acumen, and the ability to communicate effectively in English are essential for this role.

Benefits

• Remote working arrangement
• International travel opportunities
• Professional development
• Collaborative work environment