
Tourism & Operations Internship - Erasmus+
Key Skills
Job Description
ABOUT US
Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.
With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.
Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.
THE ROLE
We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in one of our Depots in Europe.
As an International Operations Intern, you’ll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step!
WHAT WILL YOU WORK ON?
Front-office activities:
- Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
Back-office activities:
- Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
WHO ARE WE LOOKING FOR?
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit and a valid driver's licence (mandatory);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
THE INDIE COMMITMENT
- All internships are compensated;
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
Are you ready to Go Indie?
Core Responsibilities
The intern will manage front-office customer service tasks including check-ins, check-outs, and sales, while also handling back-office operations like fleet coordination and vehicle maintenance. They will support the team in monitoring stock levels and ensuring high-quality service standards for all guests.
Requirements
Candidates must be university students or recent graduates in fields such as Hospitality, Tourism, or Business Administration. A valid driver's license, work permit, and fluency in English are mandatory requirements for this role.
Benefits
- Compensated internship
- Online training
- On-the-job training
- International opportunities
About Indie Campers
Industry: Travel Arrangements
Company size: 201-500 employees
Indie Campers is your go-to platform for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities. Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term and long-term RV rentals, and the possibility of buying one of our vehicles available for sale! Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey. Join us: https://indiecampers.com/careers