Field Service Engineer EBPG (m/f/d)
Key Skills
Job Description
About us
We are a world-leading high-tech company developing maskless nanofabrication systems and characterization solutions. Defined by a dynamic environment that is at the forefront of tomorrow’s technological advances on a global scale, we are seeking challengers ready to shape the future with us.We are looking for individuals who thrive in visionary and collaborative environments, bringing their unique strengths and their passion to make RAITH the innovative force it is. Interested to write the next chapters of our success story together with our 450-strong team?
We are currently looking to fill a full-time Field Service Engineer EBPG (m/f/d) position, preferably in Italy or Spain, due to customer proximity and travel requirements.
Your mission
- Managing assigned customer cases, including periodic maintenance, fault diagnosis and execution of repairs.
- Installing new systems and performing site surveys, followed by training and clear guidance to the customer.
- Close cooperation with Service colleagues (other FSE’s and technical support) and cross functional teams including Production and Engineering.
- Preparing upcoming service tasks, translating service requirements into materials and tools needed, and supporting the team when not travelling.
- Providing clear communication to customers regarding performed work, technical findings and recommended follow‑up actions.
- Completing administrative tasks such as service reporting, documentation of used parts, time registration and escalation of unresolved issues.
- Identifying improvement opportunities within daily work processes and contributing to continuous improvement of service delivery.
Your Qualifications
- Bachelor or Master degree in electrical engineering or a comparable field of study and experience in a similar role, preferably in a high technical environment.
- Ability to follow procedures, safety standards and work instructions.
- Fluent in English, German desirable.
- Willing to travel regionally and internationally to support customers as required.
- Customer‑focused, accurate and structured in work execution.
Why us?
- Work at the forefront of nanofabrication technology, contributing to innovations in research and industry.
- A collaborative and supportive team environment.
- Diverse personnel development measures and development prospects in a growing global organization
Contact person
Konstantinos Gkrekos, Service ManagerDe Dintel 27
5684 PS Best
Are you looking for exactly that? Then apply now on our site! Please note that we can only accept online applications with PDF attachments.
Message to Recruitment Agencies
This vacancy is exclusively intended for candidates who are personally seeking employment at Raith. It is not open to recruitment agencies or individuals represented by such agencies. We kindly request that agencies refrain from approaching us regarding this vacancy. Any unsolicited submissions will not be considered and will be treated as non-compliant with our recruitment policy.
Thank you for your understanding and cooperation.
Core Responsibilities
The Field Service Engineer is responsible for managing customer cases, including maintenance, fault diagnosis, and system repairs. They will also perform new system installations, provide customer training, and maintain accurate service documentation.
Requirements
Candidates must hold a Bachelor or Master degree in electrical engineering or a comparable field. The role requires the ability to follow strict safety standards and a willingness to travel regionally and internationally.
Benefits
- Collaborative and supportive team environment
- Diverse personnel development measures
- Development prospects in a growing global organization
About Raith GmbH
Industry: Nanotechnology Research
Company size: 201-500 employees
RAITH is the global market and technology leader in maskless nanofabrication systems and characterization solutions. With our unique combination of high-precision products, integrated solutions, and proprietary technologies, we drive innovation and accompany a wide variety of industries and applications. Customers include universities and other organizations involved in various fields of nanotechnology research and materials science as well as industrial and medium sized enterprises that use nanotechnology for specific product applications or produce compound semiconductors. Founded in 1980 and headquartered in Dortmund, Germany, Raith employs more than 200 people. The company works as close as possible with customers in the most important global markets through subsidiaries in the Netherlands, the USA and in Asia and through an extensive partner and service network.