Scrum Master (m/w/d)
Key Skills
Job Description
Company Description
Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.
With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.
Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.
In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.
Job Description
For one of our clients, we are looking for an experienced Scrum Master to support Agile teams in a complex and dynamic environment. You will play an important role in facilitating effective collaboration, improving ways of working and helping teams deliver value consistently.
Your responsibilities:
- Facilitate Scrum ceremonies including Sprint Planning, Daily Scrums, Reviews and Retrospectives.
- Coach teams in Agile principles, Scrum and continuous improvement.
- Identify and remove impediments that affect team delivery.
- Work closely with Product Owners, Developers and other stakeholders.
- Support teams in improving collaboration, transparency and delivery processes.
- Help create an environment where teams can work autonomously and effectively.
- Identify dependencies, risks and opportunities for improvement.
- Contribute to the wider Agile transformation and ways of working.
Qualifications
- 5+ years of experience as a Scrum Master or Agile Coach.
- Relevant higher education or equivalent professional experience.
- Excellent Dutch and English communication skills.
- Strong knowledge of Scrum and Agile methodologies.
- Experience working with software development and/or technology teams.
- Strong facilitation and stakeholder-management skills.
- Comfortable working in complex organisational environments.
- Experience with Jira, Confluence and/or Azure DevOps.
- Experience with SAFe, Kanban or other Agile frameworks is a plus.
- A Scrum certification, such as PSM, CSM or SAFe, is preferred.
Additional Information
All our positions are open to both women and men and are, of course, open to people with disabilities.
All our positions are open to both women and men and are, of course, open to people with disabilities.
Core Responsibilities
The Scrum Master will facilitate Scrum ceremonies and coach teams on Agile principles to ensure effective collaboration and value delivery. They are responsible for identifying and removing impediments while working closely with Product Owners and stakeholders to improve team autonomy.
Requirements
Candidates must have at least 5 years of experience as a Scrum Master or Agile Coach and possess strong knowledge of Agile methodologies. Excellent communication skills in Dutch and English are required, along with proficiency in tools like Jira and Confluence.
About EVERIENCE
Industry: IT Services and IT Consulting
Company size: 51-200 employees
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?