Key Skills

Job Description

Avani Museum Quarter Amsterdam is a modern and stylish hotel located in one of Amsterdam’s most vibrant areas, right next to the Museum Quarter and close to Vondelpark. The hotel offers a contemporary look with a lively, international atmosphere, welcoming both leisure and business guests. The team works closely together in a dynamic environment, with a strong focus on collaboration and guest experience. Thanks to its hands‑on approach, team members support each other across departments to create a warm, personal, and memorable stay for every guest. Good Vibes, Great Benefits A compensation of €750 gross per month for all your hard work. Free online & offline training organized by our own Minor Hotels University Northern Europe. Employee rates starting from €36 in all our hotels worldwide, 30% discount in the F&B outlets, and Friends & Family discount up to 25%. Various discounts in (web)shops. Team building events, trips and holiday parties. The opportunity to grow within our company worldwide. How You’ll Bring the Avani Vibe to Life This is the most all-round internship out there, you are everywhere, and you know everyone, both guests and colleagues. You are the point of contact for our guests, in particular our VIP guests, and for contact persons from events as well. You are the vital link between the different departments, and you are always looking for special ways to surprise our guests. You come up with new and creative ideas, and you inspire your colleagues to contribute to them as well. In addition, you ensure that work processes are improved and that all areas are neat and tidy. Furthermore, you give tours of the hotels for potential new guests, resolve complaints and you share your knowledge about the hotel and city. The Avani Spirit – Do You Have It? You are currently enrolled as a student; You live in Amsterdam or the surrounding area and can easily commute to the hotel; You have charisma, guests approach you easily and vice versa. You are creative and have an eye for detail. Going the extra mile makes you happy. You are confident; there is no complaint that you cannot resolve. Helping guests is you second nature and you know all the ins and outs of the city. Additional Information This internship position is available for an immediate start as well as for students looking for an internship opportunity starting in early 2027. Are you looking for a new challenge? Apply now! Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.

Core Responsibilities

Act as the primary point of contact for guests and VIPs while coordinating between different hotel departments to enhance the guest experience. Responsibilities include conducting hotel tours, resolving complaints, and implementing creative ideas to surprise guests.

Requirements

Candidates must be currently enrolled students living in or near Amsterdam with strong charisma and confidence. A passion for helping guests and a deep knowledge of the city are essential.

Benefits

• Free Online & Offline Training
• Employee Hotel Rates
• Food & Beverage Discount
• Friends & Family Discount
• Webshop Discounts
• Team Building Events
• Trips
• Holiday Parties
• Global Career Growth Opportunities