Regional Service Engineer
Key Skills
Job Description
Responsibilities Provide pre-sales technical support in coordination with sales teams: coordinate with local clients, provide energy storage technical supports, conduct on-site technical presentations, and gather local market intelligence. Independently complete on-site installation and grid-connected commissioning of energy storage projects, and follow up the full-cycle implementation of projects. Take charge of after-sales operation and maintenance for responsible region: handle client inquiries via work order system, troubleshoot and repair faulty equipment, manage spare parts inventory logs, and deliver operation & maintenance training to clients. Communicate with local clients, coordinate with the Maastricht team to resolve technical issues arising from projects and after-sales services, and build local service networks and standardized workflows. Job Requirements Minimum 2-3 years of technical working experience in solar, energy storage or new energy electrical industries, with combined practical experience in pre-sales technical support and on-site after-sales service. Proficient in solar, energy storage systems and electrical principles; capable of independently technical support as well as performing on-site commissioning and equipment maintenance. Fluent English in listening, speaking, reading and writing; able to communicate with clients and deliver technical training independently. Familiar with local Netherlands grid standards; long-term stable resident in Netherlands and available for field business trips within the region. Majored in electrical related disciplines; strong communication and presentation skills, capable of working under pressure, and customer-service oriented.
Core Responsibilities
Provide pre-sales technical support and manage the full-cycle implementation of energy storage projects, including installation and commissioning. Oversee regional after-sales operations, troubleshooting equipment and delivering technical training to clients.
Requirements
Requires 2-3 years of experience in solar or energy storage industries with a degree in an electrical-related discipline. Must be fluent in English, familiar with Netherlands grid standards, and available for regional field travel.
About HANCHU ESS
Industry: Renewable Energy Equipment Manufacturing
Company size: 1,001-5,000 employees
We are one of the leading renewable energy solutions and products providers based on platform technology and driven by AI in the energy storage industry in the PRC. We specialize in the R&D and provision of ESS solutions and products to our customers and/or the end users.