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Supply Chain Manager, Logistics Operation - Amsterdam

ByteDance

Amsterdam
Full-time
5-10 years experience
On-site

Key Skills

Warehouse Operations
Inventory Management
Logistics Service Provider Management
Import/Export Processes
TMS
WMS
Customs Regulations
KPI Monitoring
Data Center Logistics
Cross-functional Collaboration
RMA Management
Supply Chain Management

Job Description

Responsibilities ByteDance is a technology company operating a range of content platforms that inform, educate, entertain and inspire people across languages, cultures and geographies. Dedicated to building global platforms of creation and interaction, ByteDance now has a portfolio of applications available in over 150 markets and 75 languages. It includes TikTok, Helo, Vigo Video, Douyin, and Huoshan. ByteDance's platforms aim to help users explore and discover the world's creativity, knowledge and moments that matter in everyday life, while empowering everyone to be a creator directly from their smartphones. We are committed to building a safe, healthy and positive online environment for all our users. Responsibilities - Drive and manage day-to-day warehouse operations, including inbound, outbound, RMA (Return Merchandise Authorization), transfers, and stock takes; maintain inventory accuracy and ensure timely intervention on discrepancies. - Serve as the first point of escalation for all supply chain operational matters within assigned regions; monitor and report operational KPIs, including asset accuracy and discrepancy metrics. - Audit operational process flows to ensure adherence to logistics management and finance compliance requirements. - Oversee and manage Logistics Service Providers (LSPs) or internal warehouse activities, and support last-mile delivery processes to LSPs or integrated warehouses. - Perform hands-on physical warehouse activities such as goods receiving, transfers, and distribution, while operating TMS, WMS, and equivalent inventory management systems. - Collaborate with cross-functional teams including Supply, Infrastructure Engineering, Network, Security, and Platform; execute complex relocation, decommission, and liquidation plans. - Manage EU and Norway import/export processes, including CPC and HTS classification, BTI rulings, bonded warehousing regulations, load factor calculations, and carbon emission methodology to support green logistics. Qualifications Minimum Qualifications - Bachelor degree in a supply chain or logistics management field, or equivalent practical experience - 5+ years of Supply Chain and Logistics Management experience within Data Center space - Familiarity with TMS, WMS and inventory management equivalent systems - Experience executing multiple tasks simultaneously in a fast-paced, ambiguous environment - Experience collaborating with individuals across internal and external organizations, other geographies, and a "hands-on" approach to accomplish all necessary tasks - Self-driven. Adaptive to multi-culture environment - Professional proficiency level is required in English Preferred Qualifications - Master degree in supply chain management. - Experience with data center hardware, including servers and network equipment - Analytical skills to query data sources and glean insights from complex data - Knowledge of and experience with regional customs regulations on exports, import experience. Global Trade regulations experience is a plus. About Us Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.​ Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.​ As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.​ Diversity & Inclusion​ ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.​

Core Responsibilities

Manage day-to-day warehouse operations including inbound, outbound, and inventory accuracy while overseeing Logistics Service Providers. Handle EU and Norway import/export processes and collaborate with cross-functional teams on data center hardware relocation and liquidation.

Requirements

Requires a bachelor's degree in supply chain or logistics and over 5 years of experience specifically within the data center space. Proficiency in TMS, WMS, and English is essential, with a preference for a master's degree and knowledge of global trade regulations.

About ByteDance

Industry: Software Development

Company size: 10,001+ employees

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment and enterprise services - over 2.5bn people interact with ByteDance products including TikTok. Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. We are committed to building a safe, healthy and positive online environment for all our users. We have over 110,000 employees based in more than 30 countries globally. Join us.

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