Key Skills

Job Description

Role Description The Sales Account Manager at MANERA Benelux is a full-time role based in Amsterdam. The person in this position manages a portfolio of client accounts, builds long-term relationships, and ensures that customers receive timely, tailored solutions. Daily activities include identifying and qualifying new leads, preparing and delivering sales presentations, negotiating pricing and contract terms, and following up to close deals. The role also involves coordinating with internal teams to fulfill orders, monitoring customer satisfaction, and maintaining accurate records in the CRM system. The Sales Account Manager is expected to meet sales targets, report on pipeline and performance, and contribute to sales strategies that support the company’s growth in the publishing and education markets. Qualifications Strong account management and customer service skills, with a focus on building and maintaining long-term client relationships. Proven ability in lead generation and developing new business opportunities within B2B or publishing-related environments. Demonstrated commitment to customer satisfaction, including proactive follow-up and effective issue resolution. Excellent communication skills, both written and verbal, with the ability to present complex information clearly to diverse stakeholders. Experience working in sales or account management, preferably in publishing, furniture/ design industry or a related sector. Ability to work on-site in Amsterdam, manage multiple priorities, and meet or exceed sales targets. Proficiency with CRM tools and basic office software (e.g., Excel, PowerPoint, email platforms). Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent practical experience. Strong analytical and negotiation skills, with a data-informed approach to decision-making. Fluency in English and Dutch; additional European languages are an advantage.

Core Responsibilities

The Sales Account Manager manages a portfolio of client accounts and identifies new business opportunities to drive growth in publishing and education markets. Key duties include delivering sales presentations, negotiating contracts, and coordinating with internal teams to ensure customer satisfaction.

Requirements

Candidates should have a Bachelor's degree in Business, Marketing, or a related field and experience in sales or account management. Fluency in both English and Dutch is required, along with proficiency in CRM tools.