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Trainee manager

ING

Amsterdam
Full-time
5-10 years experience
On-site

Key Skills

HR Management
Coaching
Mentoring
Talent Acquisition
Onboarding
Stakeholder Management
Strategic Planning
Competency-based Interviewing
STAR Methodology
Career Development
Program Management
Communication
Multitasking
Team Leadership
Gen Z Talent Development

Job Description

Are you an experienced team manager and have a proven track record in HR and coaching? Are you flexible, proactive, and passionate about helping others succeed? If so, we have an exciting opportunity for you as a Trainee Manager!

In this role, you will oversee all processes and activities related to the selection, onboarding, and guidance of trainees in the ING International Talent Program (ITP).

The Team

You will be part of HR People Services, Talent Acquisition, and a team responsible for managing the International Talent Program in the Netherlands. The ITP is ING’s graduate traineeship, offering top graduates a 2-year program focused on personal development and understanding ING as a company.

Together with two colleagues, you will be responsible for the selection, onboarding, coaching, and guidance of approximately 60 ITP trainees in the Netherlands. Trainees complete their traineeship in one of the following tracks: Wholesale Banking, Retail Banking, Operations & Change, Finance, Risk, Analytics, Tech, and HR. This is done in close collaboration with colleagues in Employer Brand Activation, Campus Recruitment, and the Global HR ITP team.

Roles and responsibilities

Selection of Trainees:

•            Partner with Employer Brand Activation and Campus Recruitment to attract, engage and select top early-career talent for the ING Traineeship Programme.

•            Conduct competency-based interviews using the STAR methodology and assess candidates for both potential and cultural fit.

•            Coordinate and participate in final selection rounds (Business Panels) together with senior stakeholders and hiring managers.

•            Act as an ambassador for the programme, providing candidates with an authentic and inspiring view of the trainee journey and career opportunities within ING.

Coaching and Development of Trainees:

•            Coach, mentor and support trainees throughout their development journey, leveraging your own trainee experience to inspire and challenge them.

•            Build strong relationships with trainees and create a safe environment that supports learning, growth and high performance.

•            Understand the motivations, aspirations and development needs of young professionals and translate these into meaningful development actions.

•            Identify and match suitable assignments and projects based on individual development goals, trainee preferences and business needs.

•            Support trainees in securing subsequent assignments and their first permanent role through career coaching, stakeholder management and development conversations.

•            Conduct regular development discussions with trainees and progress reviews with managers and business stakeholders.

Programme Management and Execution:

•            Own and continuously improve the trainee experience across the full employee journey, from onboarding through to permanent placement.

•            Organize and facilitate development activities such as onboarding programmes, training sessions, workshops, community events, group assignments and graduation events.

•            Build and maintain a strong trainee community that encourages collaboration, networking and knowledge sharing.

•            Partner closely with business leaders, managers and HR stakeholders to ensure the programme delivers value for both trainees and the organisation.

•            Work closely with the Global ITP team to further develop and implement the programme within ING Netherlands.

•            Monitor programme outcomes, identify improvement opportunities and contribute to the future development of the ING Traineeship Programme.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we back you to develop into an even more awesome version of yourself.

•            You hold a Master’s degree and have at least 4-5 years of experience in HR.

•            You have experience in designing, managing and continuously improving trainee programmes.

•            You have successfully completed a trainee programme yourself and can leverage this experience to support, inspire and challenge trainees throughout their development journey.

•            You have proven experience in coaching, mentoring and developing Gen Z talent and young professionals.

•            You understand the needs, motivations and development challenges of early-career talent and can translate these into impactful guidance, coaching and development plans.

•            You are an experienced sparring partner for senior stakeholders and line management and can provide strategic advice and high-level reflections.

•            You have a practical, ‘can-do’ attitude. You excel at multitasking while maintaining a strategic overview and driving execution.

•            You handle ambiguity and conflicting interests with ease and can effectively communicate difficult messages.

•            You have excellent communication skills in both Dutch and English.

•            Above all, you are an enthusiastic team player, eager to embrace this new challenge with energy and passion.

About us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Core Responsibilities

The Trainee Manager will oversee the selection, onboarding, and development of trainees within the ING International Talent Program. This includes coaching trainees, facilitating development activities, and partnering with business leaders to ensure program success.

Requirements

Candidates must hold a Master's degree and possess 4-5 years of experience in HR, specifically in managing trainee programs. Proven experience in coaching young professionals and excellent communication skills in Dutch and English are required.

About ING

Industry: Banking

Company size: 10,001+ employees

ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers

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