Operations Supervisor
Key Skills
Job Description
In a nutshell
At Picnic, we collect thousands of groceries daily for our customers in our Fulfillment Centers (FCs) and from here they are delivered via our last mile delivery location (hubs) to our customers using our Electric Picnic Vehicles every day (EPV's)! With over 250 team members in each FC, everyone works hard to ensure timely delivery. Shoppers gather groceries, while lead shoppers, shift leads and Supervisors lead and streamline operations. As an Operations Supervisor, you'll oversee daily operations in our FC and ensure our customers receive their groceries on time. You'll also have the chance to lead improvement projects to boost efficiency. Join us and make a difference!
Tricks of the Trade
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Running a Shift: As an Operations Supervisor, you'll have about three or four Supervisor days each week. On these days, you'll ensure daily operations run smoothly.
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Working on Improvement Projects: Spend the remaining days per week managing data-driven projects to enhance FC processes. You'll be the project manager responsible for implementing these improvements.
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Problem Solving: Stay calm and fix issues swiftly with the help of a team of shift leads and lead shoppers.
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Leading a Team: Motivate and coach your team, fostering a happy and comfortable work environment!
We’re Looking For:
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HBO (Bachelor's) degree in Supply Chain, Logistics/Fulfillment, or Hotel and Event Management
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1 to 6 years of relevant experience, such as a Team Lead
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Quick thinker with strong problem-solving skills
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Experience analyzing data in Excel/Google Sheets and managing improvement projects
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Full-time availability with flexible working hours; shifts start at 05:30 or 13:30, varying by location
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Fluency in English, with Dutch as a plus
Picnic Perks
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Free Fresh Meal, Coffee, and Snacks: Enjoy meals prepared by our chefs, plus coffee and snacks to keep your energy up.
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Lease Car and Travel Allowance: Lease car available for commutes >15 km. Travel allowance of €0.21 per km for distances over 10 km from the FC.
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Vacation Days: 25 holidays based on a 40-hour full-time contract.
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Pension: A flexible company pension called “Doenpensioen” at a.s.r.
Core Responsibilities
You will oversee daily operations in the Fulfillment Center to ensure timely grocery delivery while leading a team of shift leads and shoppers. Additionally, you will manage data-driven improvement projects to enhance overall process efficiency.
Requirements
Candidates must hold a Bachelor's degree in Supply Chain, Logistics, or a related field and possess 1 to 6 years of relevant experience. Strong analytical skills in Excel or Google Sheets and the ability to work flexible full-time shifts are required.
Benefits
- Free fresh meal
- Coffee and snacks
- Lease car
- Travel allowance
- 25 holidays
- Company pension
About Picnic
Industry: Retail
Company size: 5,001-10,000 employees
At Picnic, we’re a team of inventors, builders, dreamers, and best-in-class operators! With our app-only business model and custom-built in-house supply chain, we're revolutionizing the way people buy groceries and eat every day. We're growing across the Netherlands, Germany, France, and beyond. One of the things that makes Picnic different is that we handle almost everything ourselves: from forecasting and building automated warehouses to designing custom electric vehicles and writing our own software. It gives us total freedom to experiment with bold, new ideas (which we do a lot!). We love to challenge ourselves and learn by doing. The best way to grow here? By taking ownership from day one and pushing boundaries every single day. As a diverse team of over 85 nationalities, there’s always something happening - whether you’re into sports, board games, charity work, dancing at our legendary Picnic festival, or licorice tasting (yes, really!). Our scale-up culture means you get to own your work and bring fresh ideas to life. If you’re looking to make a real impact, reach out. We’d love to hear from you!