Growth Operations Specialist
Key Skills
Job Description
In a nutshell
As a Growth Operations Specialist at Picnic, you will calculate customer demand and our capacity. You will identify and overcome bottlenecks. In this role you are a key player in our growth plan in the Netherlands and France. Your affinity for numbers will enable you to to calculate data driven insights related to our customer demand as well as supply chain capacities. Your excellent communication skills will help you deal with multiple stakeholders across our business efficiently and effectively. By keeping up-to-date with industry trends, you’ll come up with innovative new ideas that improve the way we do demand forecasting and capacity planning. You don’t need any programming and/or coding skills - an affinity for numbers and being open to learn new skills is what counts!
Tricks of the trade
-
Forecasting: Be responsible for forecasting customer order demand on a daily, weekly and monthly basis
-
Capacity planning: Oversee the capacity in our delivery (Hubs) and fulfilment centres to ensure we’re able to meet customer expectations daily
-
Stakeholder management: Communicate effectively with stakeholders from multiple areas of the company (Customer team, Fulfilment & last mile operations)
-
Analyse data: Create data driven insights on changing customer behaviour
About you
-
HBO degree or similar educational background
- 0-3 years of experience in forecasting, capacity planning or similar
-
You’re data-driven and have a passion for numbers and models
-
You’re a clear and engaging communicator
-
You’re fluent in English (Fluency in Dutch and/or French is a bonus, but not required)
-
You’re open to learn new skills like: SQL, Python
-
You're available to work 1 weekend (Sat+Sun) per 10 weeks
Picnic Perks
🥗Fresh Lunch, coffee, and snacks
Our offices are equipped with fully-fledged coffee bars and a kitchen and chefs. They prepare delicious fresh and warm lunches every day so you can keep your energy up.
🚴🏼♂️Health insurance discount & bike plan
We have a partnership with CZ (a health insurance provider). Picnic employees get a discount on CZ insurance packages between 5% and 15%. Furthermore, through our partnership with Lease a Bike, you can rent-to-own a new (e)bike at a discounted rate.
✍🏼 Learning & development
You’ll get ample opportunity to work on yourself at Picnic. We offer personal development through Lepaya courses, Academy trainings, and more. Interested in improving your mental wellbeing? Through OpenUp you get free access to trained psychologists and many courses.
All the rest
At Picnic you get 25 holidays, we cover your travel expenses and offer a pension plan. And your phone and laptop are on us, as well.
Core Responsibilities
You will be responsible for forecasting customer order demand and overseeing capacity planning across delivery hubs and fulfillment centers. Additionally, you will analyze data to generate insights and manage communication with various internal stakeholders.
Requirements
Candidates should have an HBO degree or equivalent and 0-3 years of experience in forecasting or capacity planning. You must be data-driven, possess a strong affinity for numbers, and be fluent in English.
Benefits
- Fresh lunch
- Coffee and snacks
- Health insurance discount
- Bike plan
- Personal development courses
- Mental wellbeing support
- 25 holidays
- Travel expenses coverage
- Pension plan
- Company phone
- Company laptop
About Picnic
Industry: Retail
Company size: 5,001-10,000 employees
At Picnic, we’re a team of inventors, builders, dreamers, and best-in-class operators! With our app-only business model and custom-built in-house supply chain, we're revolutionizing the way people buy groceries and eat every day. We're growing across the Netherlands, Germany, France, and beyond. One of the things that makes Picnic different is that we handle almost everything ourselves: from forecasting and building automated warehouses to designing custom electric vehicles and writing our own software. It gives us total freedom to experiment with bold, new ideas (which we do a lot!). We love to challenge ourselves and learn by doing. The best way to grow here? By taking ownership from day one and pushing boundaries every single day. As a diverse team of over 85 nationalities, there’s always something happening - whether you’re into sports, board games, charity work, dancing at our legendary Picnic festival, or licorice tasting (yes, really!). Our scale-up culture means you get to own your work and bring fresh ideas to life. If you’re looking to make a real impact, reach out. We’d love to hear from you!