Receptionist (part time)
€16.14 per hour
Key Skills
Job Description
Company Description
We are ibis Schiphol Amsterdam Airport, a three-star hotel with 644 rooms, 4 F&B outlets and most importantly, a team of 75 fantastic colleagues who are there for our guests every day! We are currently looking for an enthusiastic Receptionist with a true passion for hospitality to join our reception team.
Job Description
Here's what you'll do:
As a Receptionist at ibis Schiphol, you'll be the first point of contact for our guests. If a guest has a question, you'll happily investigate to assist them in the best way possible. Whether it's providing tips about the city, arranging a taxi, or informing them about breakfast timings, you'll ensure every guest leaves satisfied! You'll also assist our Front Office team with guest check-ins and check-outs, invoice preparation, and handling administrative tasks. Answering phone calls will also be part of your role.
Furthermore, you'll need to be resilient under stress and a true multitasker, as you'll need to promptly arrange rooms for stranded travelers from Schiphol.
Qualifications
Who you are:
- You love variety and are flexible in your availability, including weekends.
- You easily switch between different departments and enjoy being a team player.
- You're a go-getter but also take time to enjoy a coffee break with your colleagues.
- Since our guests and colleagues come from all over the world, it's helpful if you speak and write English alongside Dutch.
- Most importantly, you're highly motivated, work with a smile, and go that extra mile to ensure our guests have a pleasant stay.
Additional Information
What we offer:
- You'll work rotating shifts from 06:45 to 15:00 or from 14:45 to 23:00. But keep in mind, it's the hospitality industry, so don't take these times as set in stone!
- We are looking for part-time colleagues who would like to have some flexibility in the amount of hours/days per week.
- Our starting salary is €16,14 bruto per hour (scale 5 of the Hospitality CLA).
- Our Front Office team is diverse and enthusiastic, always ready to teach you new things. You'll also have the opportunity to spend a day shadowing another department, gaining insights into all aspects of hotel life.
- Ibis is part of the Accor family, so you'll get discounts on hotel stays worldwide.
- Of course, you'll also enjoy lunch or dinner with us, experience our hotel as a guest through our Employee Experience program, receive travel allowance from 5 km, and park your car for free when coming to work.
Are we a match?
Great! Apply quickly and we will get in touch with you soon!
Core Responsibilities
You will serve as the first point of contact for hotel guests, assisting with inquiries, check-ins, and check-outs. Additionally, you will handle administrative tasks and provide support to the front office team to ensure a smooth guest experience.
Requirements
The ideal candidate is a flexible team player with a passion for hospitality and the ability to multitask under pressure. Proficiency in both English and Dutch is highly preferred to communicate effectively with international guests.
Benefits
- Hotel stay discounts
- Employee experience program
- Travel allowance
- Free parking
- Complimentary meals
About AccorHotel
Industry: Hospitality
Company size: 10,001+ employees
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.