Service Writer
Key Skills
Job Description
About the Company
AMECO is the Site Services Company providing everything a construction project or operating facility needs to keep moving, no matter the scale: small, large, or truly epic. With comprehensive Site Services available individually or as part of a fully managed onsite program we get your work ready with greater productivity, cost certainty, and safety.
About the Role
AMECO is seeking a Service Writer to support our Terrace, BC Operations Centre. This role is responsible for coordinating work orders, maintaining accurate maintenance records, and supporting day to day maintenance planning and scheduling activities.
Your Role at AMECO
This position is responsible for all work orders, including issuing work orders, receiving completed work orders, entering information into the Vantage system and maintaining accurate files. The role also supports maintenance planning, scheduling and day to day equipment operations.
Key Responsibilities & Duties
- Adhere to and support AMECO's Health, Safety & Environmental and sustainability Policies
- Issue work orders for planned maintenance and provide the Parts Department with information required to prepare filter packages in line with the maintenance schedule.
- Issue work orders for unplanned field level maintenance, as directed , including light towers, generators and water pumps.
- Track work orders in specified log for management
- Track and advise on “open work order” report
- Maintain “shop lost time” work order
- Enter repairs completed from mechanic timecards on to work orders
- Close work orders that are complete
- Update Planned Maintenance and Unplanned Maintenance spreadsheets as required
- Review for parts used to perform repairs – verify status of open PO numbers
- Complete third-party work orders and billable repair work orders.
- Participate in work planning meeting to follow-up on scheduling with maintenance coordinator and JVDII supervision
- Identify warranty repairs and facilitate warranty process through the warranty log.
- Coordinate call-backs with maintenance coordinator to facilitate training/development/corrective actions through JVDII Supervision
Certifications & Skill Requirements
- Experience in service writing, maintenance administration, operations support or a similar role.
- Experience with work orders, maintenance records and scheduling.
- Strong organization, attention to detail and ability to manage priorities.
- Proficient with Microsoft Office/Excel; Vantage experience is an asset.
- Clear communication skills and ability to work with maintenance, parts and operations teams.
We Provide
- A supportive and friendly work enviornment
- Health and Dental Benefits.
- Company RRSP Program.
- Paid vacation.
Schedule
- Monday to Friday, 7:30 a.m. to 4:00 p.m.
Core Responsibilities
The Service Writer is responsible for coordinating work orders, maintaining accurate maintenance records, and supporting day-to-day maintenance planning and scheduling. They also facilitate warranty repairs and ensure parts information is provided to the Parts Department for scheduled maintenance.
Requirements
Candidates should have experience in service writing, maintenance administration, or operations support, along with proficiency in Microsoft Office and Excel. Strong organizational skills, attention to detail, and the ability to work effectively with maintenance and operations teams are required.
Benefits
- Health benefits
- Dental benefits
- Company RRSP program
- Paid vacation
About Ameco Services Inc CALGARY DECISION
Industry: Construction
Company size: 201-500 employees
AMECO is The Site Services® Company, providing everything a construction project or operating facility needs to keep moving, no matter the scale: small, large, or truly epic. With complete Site Services — available individually or as part of a fully managed onsite program — we get you work-ready by delivering increased productivity, cost reduction, schedule certainty, and performance reliability. We offer a full range of Site Service offerings, including integrated scaffolding solutions, tools and supplies, vehicles and construction equipment, rigging and heavy lifting equipment, fueling, workforce hydration, and much more. AMECO aligns our organization to support customer execution efficiently and effectively through all project phases – from project evaluation, planning and estimating, engineering and procurement, contracting, site mobilization, construction, project closeout, to facility operations. Our core industries include advanced manufacturing and technology, energy transition, chemical processing, power, infrastructure, marine, oil and gas, metals and minerals, government, and commercial construction. AMECO was founded in Greenville, South Carolina in 1947 as part of Daniel Construction, a U.S. regional construction company and general contractor. Fluor acquired Daniel Construction in 1977, and AMECO served as the tool and equipment division for the global engineering, procurement, and construction (EPC) firm and other clients until spinning off as an independent company in 2021. In 2022, AMECO rounded out our complete Site Services offering with the acquisition of F&M MAFCO.