Key Skills

Job Description

Welcome to the timeless luxury world of Waldorf Astoria Around the globe, Waldorf Astoria Hotels & Resorts reflects the culture and history of their timeless locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of Sincerely Elegant Service that creates a singular experience. If you understand the value of personalized attention and know how craft unexpected moments with a rich level of customer service, you may just be the team member we are looking for. Once you enter the marvelous world of Waldorf Astoria Hotels & Resorts, you are part of our promise to deliver Guests a single rich experience at every extraordinary place they visit. A Housekeeping Turn Down Attendant with Waldorf Astoria Hotels & Resorts is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience while managing guest requests in a timely manner. What will I be doing? Required As a Housekeeping Turn Down Attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A Housekeeping Turn Down Attendant would also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards: Clean guest bedrooms and bathrooms Vacuum rooms and corridors Change and replenish bed linen, towels and guest amenities in line with company guidelines Undertake regular deep cleaning tasks Restock and maintain trolley on daily basis Be environmentally aware Dispose of waste accordingly Manage guest requests in a timely and efficient manner Comply with hotel security, fire regulations and all health and safety legislation Carry out lost property procedures Assist other departments wherever necessary and maintain good working relationships What are we looking for? A Housekeeping Turn Down Attendant serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Positive attitude Good communication skills Committed to delivering high levels of customer service Eye for detail Excellent grooming standards Ability to work on their own or in teams Good knowledge of the English language (spoken) Candidate must be in the possession of a valid residence and working permit for the Netherlands It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Hotel experience Experience in a similar position What benefits will I receive? As an employee you will become a member of the GO Hilton program, which provides reduced room rates in all our hotels WORLDWIDE, which means you can choose out of over 7,000 properties in more than 100 countries and all this not only for yourself but off course to share with your friends and family as well. 50% discount on Food & Beverage Discounts on products and services offered by Hilton Worldwide and its partners, for example Guerlain Cross training Yearly departmental team outing Hilton University offers more than 2500 e-learnings We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Core Responsibilities

The Housekeeping Turn Down Attendant is responsible for cleaning guest bedrooms and bathrooms to ensure an excellent guest experience. They must also manage guest requests efficiently and replenish amenities according to company guidelines.

Requirements

Candidates must possess a positive attitude, excellent communication skills, and a strong attention to detail. A valid residence and working permit for the Netherlands is strictly required for this position.

Benefits

• Go Hilton program
• Reduced room rates
• 50% discount on food & beverage
• Discounts on products and services
• Cross training
• Yearly departmental team outing
• Hilton University e-learnings