Courier Training and Onboarding Specialist
£28,000 - £32,000 per year
Key Skills
Job Description
Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group. Join the Evri Final Mile Team as a Courier Training and Onboarding Specialist! Pay: £28000 - £32000 plus bonus and benefits Location: Radstock/ Sparkford Hours: Full-time hours any 5 days over 7 Monday to Sunday This role is ideal if you’re local to Radstock/ Sparkford, confident using smartphone apps and enjoy helping people. Ready to be at the heart of the action? Step into a fast‑paced role where every day brings new challenges, new people, and the satisfaction of keeping parcels moving smoothly across the Final Mile. If you thrive on problem‑solving, supporting others, and driving service excellence, this is your moment. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! What You’ll Be Doing Day to Day as our Courier Training and Onboarding Specialist As a Courier Training and Onboarding Specialist , you’ll be the on‑site champion keeping our Delivery Unit’s running like clockwork. From supporting and guiding couriers to ensuring parcels are ready for collection, you’ll be the steady hand ensuring efficiency, compliance, and reliable service. You’ll oversee daily activity, tackle issues before they escalate, and keep the operation flowing seamlessly—so our customers get the great experience they expect. Responsibilities Support the onboarding of new couriers and allocate work effectively.
Core Responsibilities
The specialist will manage the onboarding of new couriers and oversee daily activities to ensure efficient parcel collection. They act as the on-site lead to maintain compliance and reliable service within the delivery unit.
Requirements
Candidates should be local to Radstock or Sparkford and confident in using smartphone applications. The role requires a person who enjoys helping others and can thrive in a fast-paced environment.
Benefits
- Bonus
About Customer Success Snack
Industry: Think Tanks
Company size: 1 employee
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