Key Skills

Job Description

Your challenge As our Quality Engineer, your mission is to strengthen and refine our already high-performing quality systems, driving the next level of operational excellence and deepening our customer-focused culture across manufacturing operations. Your responsibility Customer & Product Quality Leadership Handle and manage customer complaints, lead customer meetings, and oversee product-related requests Drive structured problem-solving through CAPA and 8D methodologies Translate customer requirements into measurable quality characteristics and process controls Prepare compliance documentation including CE Declarations of Conformity and related certificates (RoHS II, CE EMC) Ensure customer satisfaction through proactive risk identification and preventive action Cross-Functional & Assembly Quality Collaboration Collaborate with cross-functional teams in the assembly environment to define critical characteristics, quality requirements, and product specifications Establish appropriate quality systems and controls for new or modified processes Support smooth product and engineering changes by ensuring quality impact assessment and follow-up Operational Quality Control & Supplier Support Support supplier quality activities including incoming inspection (visual and functional) Lead First Article Inspections (FAI) and develop comprehensive FAI reports Support In-Process Quality Control (IPQC) and Final Quality Control (FQC) activities Manage non-conforming materials (NCMR), coordinate rework activities, and ensure proper containment and resolution Preventive Quality & Risk Management Develop, maintain, and continuously improve PFMEA documentation Provide training and guidance in root cause analysis, customer requirement understanding, and quality fundamentals Drive data-based improvements through structured reporting and statistical analysis Lead corrective and preventive actions from internal and external audits Systems, Compliance & Governance Implement, introduce, and maintain quality systems, procedures, standards, and technical instructions Ensure effective communication of quality standards across departments Maintain calibration systems for registered measuring equipment Represent Quality in internal and external audits (Customers, ISO, UL, regulatory bodies) ESD & Manufacturing Discipline Lead and sustain the ESD program, including floor implementation, measurement, monitoring, documentation, and training Maintain strong quality culture and discipline within the production environment Who are you? You are passionate about quality and driven by operational excellence. You bring solid knowledge of the field of electronics and core quality tools such as FMEA, PFMEA, CAPA, and 8D, and you understand how to translate structured methodologies into meaningful impact within a manufacturing environment. You hold a Bachelor’s degree in Quality, Engineering, or a related technical field (ASQ CQE or equivalent certification is an advantage). You are confident handling complex quality challenges, supporting customer interactions, and collaborating across cross-functional teams. Key Characteristics & Skills Strong analytical and critical thinking skills: You analyze data, synthesize information, identify root causes, and translate findings into actionable improvements. Meticulous attention to detail: You detect deviations, irregularities, and risks before they escalate. Proven problem-solving capability: You implement effective corrective and preventive actions and ensure sustainable solutions. Excellent communication and interpersonal skills: You confidently convey complex technical information and collaborate across departments, suppliers, and customers. Proactive and preventive mindset: You anticipate potential issues, assess risks, and drive preventive measures rather than reactive fixes. Effective time and priority management: You make sound decisions under pressure, especially in high-impact or crisis situations. Strong technical and industry knowledge: You understand production processes, materials, assembly environments, and applicable technical and regulatory standards. Commitment to continuous improvement (Kaizen): You actively develop your expertise and apply methodologies such as TQM, FMEA, 8D, and ISO standards to elevate performance. High sense of responsibility and ownership: You take full accountability for product and process quality and act with integrity and discipline. How do we see the future? Our customers will expect higher and higher standards from us in the coming years. Not only customers expect this, as market leader in our field we must expect this from ourselves as well. Together we will keep in striving for the next level of professionalism, to make our products and production better. You will be our front-runner! Who is Advantech Advantech is a leader in providing trusted, innovative products, services, and solutions. Advantech offers comprehensive system integration, hardware, software, customer-centric design services, embedded systems, industrial automation products, and global logistics support.

Core Responsibilities

The Quality Engineer is responsible for managing customer complaints, driving structured problem-solving via CAPA and 8D, and overseeing product quality across manufacturing operations. They also lead ESD programs, manage supplier quality, and ensure compliance with ISO and regulatory standards.

Requirements

Candidates must hold a Bachelor's degree in Quality, Engineering, or a related technical field, with strong knowledge of electronics and core quality tools. Proficiency in FMEA, PFMEA, and a proactive mindset for continuous improvement are essential.