At IT Labs, we work with premier global consulting organizations to help Tier 1 banks and insurance companies transform operations through AI, automation, and advanced analytics, with a special focus on Anti-Financial Crime. Our client's expertise includes AI-driven fraud prevention, Anti-Money Laundering (AML), and Know Your Customer (KYC) solutions—designing and implementing intelligent systems that enhance detection, automate investigations and due diligence, boost efficiency, and help institutions stay ahead of regulatory change.

You’ll work at the intersection of business transformation, data science, AI engineering, cloud technologies, and financial services, tackling complex challenges with innovative technology for banking and insurance clients across Europe.

Help enable leading consulting organizations to deliver advanced solutions to top global banks and insurers—as they use AI to safeguard millions of customers and vast financial assets. If designing intuitive, user-centered experiences that shape the future of enterprise AI excites you, we want you on our team.

Responsibilities

- Design intuitive, accessible, and user-centered journeys for AI-powered products, with a strong focus on human and AI collaboration workflows

- Conduct user research and translate qualitative insights into wireframes, user flows, journey maps, and interactive prototypes

- Create clear, scalable, and consistent design patterns and UI component guidelines to support rapid product development across squads

- Collaborate closely with product managers, engineers, and stakeholders to validate the usability and technical feasibility of design solutions

- Run usability testing sessions on prototypes and live workflows, and iterate designs based on direct user feedback and observed behavior

- Champion user-centric design principles to ensure seamless experiences for both technical and non-technical enterprise users

- Contribute to design standards, interaction guidelines, and experience consistency across complex digital products

- Support the delivery of high-quality product experiences that align business goals, user needs, and platform capabilities

Required Skills & Experience

- 5–10 years of experience in UX design, product design, or interaction design

- Strong experience designing intuitive and scalable digital experiences for web-based applications and enterprise platforms

- Proven ability to create wireframes, user flows, interactive prototypes, and high-fidelity design concepts

- Experience conducting user research, usability testing, and iterative design validation

- Strong understanding of accessibility, interaction design, information architecture, and user-centered design principles

- Experience collaborating closely with product and engineering teams in cross-functional delivery environments

- Familiarity with design systems, reusable component thinking, and scalable interface standards

- Prior engagement in large-scale enterprise environments and complex digital products

- Candidate must be located in an EU member country

- Excellent communication skills in English

Nice to Have

- Experience designing products involving AI-driven workflows or decision-support systems

- Experience in fintech, financial services, or insurance

- Familiarity with enterprise platforms used by non-technical or operations-focused users

Working Conditions

- Full-time (40 hours/week)

- Individual Contract or B2B arrangement

- Paid Time Off (PTO) provided

- Remote

Our values

We are a company that seeks the best for both our employees and clients, reaching beyond expectations in turning dreams into reality. Our way of working is rooted in our core values (Integrity, Excellence, Proactivity, Innovation, and People), with an expectation that our future colleagues will make these their second nature in their everyday work and life. We don’t ask for perfection, but we do appreciate people motivated to better themselves in every conceivable aspect.

About IT Labs

Founded in 2005, IT Labs is an international software tech company, specializing in purpose and process-driven teams for high-performance, innovation, transformation, and efficiency. Our HQ is in Palm Beach Gardens, Florida, and we have teams around the world - the UK, the Netherlands, Brazil, Argentina, Serbia, Croatia, BIH, Montenegro, North Macedonia, and the Middle East. We are constantly growing, and we would love for you to become part of our team!