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Showroom Account Manager (Dutch and English speaking)

Corston Architectural Detail

Amsterdam
Full-time
2-5 years experience
On-site

€38,000 - €45,000 per year

Key Skills

Sales
Account management
Dutch language
English language
Customer experience
Home and interiors industry
In-person communication
Telephone skills
Relationship building
Team leadership
Strategic planning
KPI management
Networking
Technical enquiries
Presentation skills

Job Description

Showroom Account Manager (Dutch and English speaking)

Department: Sales

Employment Type: Full Time

Location: Netherlands - Amsterdam

Compensation: €38,000 - €45,000 / year



Description

Corston Architectural Detail was founded by a team of creative designers and engineers with a shared vision: to create beautifully handcrafted architectural details that flow seamlessly from room to room.

Our coordinated collections of solid brass switches, sockets, lighting and hardware are designed to last a lifetime.

In just five years, Corston has grown into an international design brand with successful launches across the UK, Europe, the UAE and the United States. Our success is built on exceptional products, outstanding customer service and an operational team dedicated to delivering an exceptional customer experience at every stage of the journey.

🌐 Website: https://www.corston.com/
📸 Instagram: https://www.instagram.com/corstonarchitecturaldetail/reels/


Key Responsibilities

As our Showroom Accounts Manager, you will lead the team and daily operations, drive footfall and ensure every customer receives an excellent experience. This role blends hands-on showroom leadership with multi-channel customer support (in person, over the phone, and via email), as well as proactive outreach to trade professionals to drive footfall. 

You will be responsible for driving sales, growing the business at a city level, lead client meetings in the showroom, as well as helping the team meet and exceed targets across revenue and customer experience. Working with the press team, you will be an ambassador for the Corston brand, helping build its impact and influence in your market. 

You’ll be a confident communicator and a natural relationship builder - comfortable engaging with walk-in customers, showroom events, handling technical enquiries queries, and reaching out to trade customers to invite them into the showroom. 

Every day is different, and we need someone who has high energy, who embraces change with confidence and enthusiasm.

Key Responsibilities
  • Lead, drive and build a high performing team within the showroom team 
  • Ensure Corston showroom is to the highest standard - all displays are neat, tidy at all times 
  • Proactively reach out to trade professionals to introduce Corston and invite them to visit the showroom 
  • Host client meetings, lunch and learns, and networking events within the showroom 
  • Liaise with local relevant industry and media professionals to build the Corston network when required.  
  • Ensure all customer details are collected within the showroom and followed up by the showroom team 
  • Lead by example, ensuring the Corston customer experience is always met to the highest standard 
  • Build strategies to increase business within the city 
  • Work closely with the Training Team to ensure best in class experiences and KPIs are met across service, showrooms and sales 
  • Build long term relationships with retail and trade customers 


Skills, Knowledge and Expertise

  • Minimum 2 years of sales / account management  
  • Must be able to speak Dutch and English
  • Excellent customer experience skills  
  • Experience within the home and interiors industry  
  • Excellent in-person and telephone skills 
  • Excellent verbal and written skills (Dutch and English)
  • Thrives in face-paced environment  
  • The ability to build strong relationships  
  • Highly task and KPI driven 


What We Offer

  • Competitive salary of €38,000 - €45,000 per annum, depending on experience.
  • 24 days annual leave.
  • Opportunity to join a fast-growing international design brand.
  • Supportive and collaborative team environment.
  • Varied role with a mix of showroom, customer service and administrative responsibilities.
  • Direct engagement with both residential and trade customers.
  • Beautiful showroom environment showcasing premium architectural products.
  • Long-term career development opportunities.
  • Comprehensive onboarding, training and support.
  • Customer-first culture focused on quality, design and exceptional service.

Core Responsibilities

Lead the showroom team and daily operations while driving footfall through proactive outreach to trade professionals. Manage client meetings, networking events, and ensure the showroom maintains high standards of customer experience and visual presentation.

Requirements

Requires a minimum of 2 years of experience in sales or account management and fluency in both Dutch and English. Candidates should have a background in the home and interiors industry with strong relationship-building and communication skills.

Benefits

  • Competitive salary
  • 24 days annual leave
  • Supportive and collaborative team environment
  • Long-term career development opportunities
  • Comprehensive onboarding, training and support

About Corston Architectural Detail

Industry: Retail

Company size: 51-200 employees

Our founders set out with a simple aim: to make it easier to find considered, coordinating fixtures and fittings, crafted from solid brass and made to last. We design everyday details – handles, switches, sockets and lighting – with careful proportions and continuity across pieces and finishes, creating a seamless flow from room to room. What’s more, our direct relationship with customers allows us to offer support from start to finish, with delivery across Europe, the USA and the UAE, and showrooms in each region.

Added 1 months ago