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Senior operational risk & compliance specialist
€4,000 - €4,600
Work Arrangement
Office Days per Week: 3 days
Key Skills
Job Description
Senior operational risk & compliance specialist
Department: finance
Employment Type: Permanent - Full Time
Location: Netherlands, Leiden
Reporting To: global head risk & control
Compensation: €4,000 - €4,600 / month
Description
As part of the central services team, you will drive Another Star's efforts to achieve world-class compliance in the domains of Health, Safety, Security & Risk Management. This includes researching, strategizing, and implementing best-in-class practices aimed at creating a safe environment for our employees and guests.
Key Responsibilities
- Partner closely with the Global Head of Risk & Control to define and execute the global Operational Risk & Compliance strategy, acting as the primary Subject Matter Expert (SME).
- Continuously improve, innovate, and promote global Safety & Security processes and SOPs to enhance the long-term resilience of hotel operations.
- Spear(initiate) head the development and rollout of regionalized versions of Health & Safety Manuals specifically tailored to US codes and regulations.
- Co-Lead external safety and security partners in the US to ensure rigorous implementation of the operational-compliance framework, and oversee regular audits and operational risk assessments to proactively adapt to changing operational needs.
- Represent Operations and champion the Another Star Business Continuity Management (BCM) program globally.
- Hold global ownership of the corporate CCTV policy, ensuring compliance with privacy regulations and safety standards.
- Support Another Star’s Head of Insurance by coordinating, planning, and executing Insurance Risk Engineering inspections, as well as managing the subsequent follow-up actions.
- Involved in establishing robust safety and security processes for new hotel openings across the US.
- Optimize Food Safety, Fire Safety, and Workplace Safety management to maintain a unified global framework with necessary local variations; ensure all documentation, requirements, and incidents are meticulously logged using our compliance software.
- Prepare and deliver advanced analytics, statistics, and strategic reports to update senior management on safety and security performance.
Qualifications / skills
- Minimum Bachelor’s degree in the field of; Health & Safety, Security, Risk Management, Crisis Management, or similar.
- Relevant work experience in H&S, security.
- Willing to work from our office 2-3 days a week.
- Adapt to US East Coast hours approximately 2 days a week.
- Fluent in English.
- Smart thinker, team player, and problem solver.
- Curious researcher with a big ambition.
- Self-motivated and positive influencer.
What's in it for you?
- citizenM experience nights for you (discounts for friends and family)
- Favourable rates at Marriott hotels
- Personal and professional development opportunities and programs
- Latest tech devices and all the tools you need to be successful in your role
- Commuting travel costs covered (by car or public transport)
- Pension and cycle-to-work scheme
- Subsidized fresh daily lunches at our support office
- Flexible public holidays
- Employee assistance program
- Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
- Modern office in Leiden, 500m from the central station
Core Responsibilities
The specialist will define and execute the global operational risk and compliance strategy while acting as the primary subject matter expert. They will oversee safety and security frameworks, conduct audits, and manage business continuity programs across the US and global hotel portfolios.
Requirements
Candidates must hold at least a bachelor's degree in health, safety, security, or risk management. Relevant professional experience in safety and security, along with the ability to work hybrid hours including US East Coast alignment, is required.
Benefits
- CitizenM experience nights
- Discounts for friends and family
- Favourable rates at Marriott hotels
- Personal and professional development opportunities
- Latest tech devices
- Commuting travel costs covered
- Pension scheme
- Cycle-to-work scheme
- Subsidized fresh daily lunches
- Flexible public holidays
- Employee assistance program
- Team days and social events
About Another Star
Industry: Hospitality
Company size: 1,001-5,000 employees
Another Star is the company that built citizenM from an idea into a global brand. After the sale to Marriott International, we are starting a new chapter: running our portfolio as a focused, future-ready hotel management company. We operate all citizenM hotels in Europe and the United States under a long-term franchise partnership with Marriott. Our centralised way of working treats the entire portfolio as one global brand powered by smart design, clever technology and brilliant people. Our goal is simple: consistently great stays for guests and a hotel platform that performs at its best, every day.