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Head of Warehouse Operations (f/m/x)

HelloFresh

Bleiswijk
Full-time
5-10 years experience
On-site

Key Skills

Warehouse operations
Logistics management
People leadership
KPI management
Warehouse management systems
Data analysis
Process improvement
Safety compliance
Supply chain management
Team development
Strategic planning
E-commerce operations
FMCG experience
Stakeholder management
Operational decision making

Job Description

About the role: What's in the Box

‘De Kas’ in Bleiswijk is HelloFresh's flagship fulfilment site in the Netherlands, and everything that happens here directly determines whether thousands of meal boxes leave on time, complete, and at cost. 

As Head of Warehouse Operations (internally called 'Warehouse Manager'), you own the pre-production operation: the critical phase that makes assembly possible. Your three teams (expedition, internal transport and reverse logistics) ensure the right products are in the right place at the right time, so that production can start on schedule and run without interruption. You'll be part of the Production Leadership Team (PLT), which brings together multiple teams that collectively shape the strategy and direction of the fulfilment centre, giving you a genuine seat at the table and a direct line of influence on how this site evolves.

What you’ll do: The Recipe

  • Lead the full pre-production operation across three departments: expedition (inbound receiving), internal transport and reverse logistics; keeping product flow smooth, stock accurate and the yard running like clockwork
  • Drive performance through KPIs, using minutes-per-box as your primary lens, and translate operational data into fast, grounded decisions your team can act on
  • Coach, challenge and develop a team of team leads and ~100 warehouse staff, building a culture of ownership, accountability and continuous improvement
  • Hold the line on safety by ensuring compliance is lived on the floor, not just documented, and that every team member goes home safe
  • Own WMS governance and data quality, so that every handover to the production and assembly teams rests on a reliable foundation
  • Contribute to site strategy as an active member of the Production Leadership Team, collaborating with PLT colleagues across FSQA, HSE, HR, and Production to set direction
  • Take the lead on site-level projects (transitions, WMS developments, process redesigns)  when the business needs someone who can both think and execute

What you’ll bring: The Ingredients

  • Proven experience managing warehouse or logistics operations at scale: you've been accountable for real volume and know what it takes to keep a high-throughput site running 
  • Strong people leadership: you build teams, not just headcounts, and you're comfortable setting high standards and having honest conversations 
  • Hands-on familiarity with a Warehouse Management System: you know how to get the most out of it and where its blind spots are
  • An analytical mindset with the ability to spot patterns quickly and move from insight to action without losing momentum
  • Fluency in both Dutch and English, with the communication skills to lead diverse teams and collaborate across international stakeholders
  • A background in e-commerce, food or FMCG is a genuine advantage: fast-moving environments are where you do your best work

Above all, we are looking for people who will make HelloFresh better. There are many different ways of developing skills, and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What we offer: The Toppings

Compensation & Financial Wellbeing

    • Enjoy 20% off HelloFresh and 40% off Factor_ subscriptions.
    • Access the "Benefits at Work" platform for discounts on brands like Nike, Bol.com, and IKEA. 
    • You'll receive a HelloFresh laptop
    • Build your future with a pension plan through Aegon Cappital (age-based rates, 50/50 split).

Health & Wellbeing

    • Receive a 7,5% discount on additional health insurance at Zilveren Kruis (2026), plus free access to Headspace and OpenUp.
    • Get discounts on ClassPass and gym memberships via Bedrijfsfitness Nederland.

Flexibility & Work-Life

    • Start with 24 days of annual leave (pro-rata), plus one additional day per year of service (up to 30 days total).
    • Full reimbursement for 2nd-class public transport to the office, and €0.23 per km for car/bicycle travel.

Career & Development

    • Access internal/external opportunities aligned with our Job Framework, and join our cross-market mentoring program.
    • A dedicated annual budget to help you keep learning, developing new skills, and growing your career.

Culture & Environment

    • Enjoy fresh homemade lunches in the office (€20/month), weekly vrij-mi-bo (Friday drinks), quarterly strategy sessions, and team events.

Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you.

Please apply with your cv and cover letter (required). We aim to review your profile and respond within 5 business days.

 

Core Responsibilities

You will lead the pre-production warehouse operations, including expedition, internal transport, and reverse logistics to ensure smooth product flow. Additionally, you will drive performance through KPIs, manage a team of approximately 100 staff, and contribute to site strategy as part of the Production Leadership Team.

Requirements

The ideal candidate has proven experience managing large-scale warehouse or logistics operations and strong people leadership skills. Proficiency in Warehouse Management Systems, an analytical mindset, and fluency in both Dutch and English are required.

Benefits

  • Employee discount on HelloFresh and Factor subscriptions
  • Benefits at work platform discounts
  • Company laptop
  • Pension plan
  • Health insurance discount
  • Headspace and OpenUp access
  • ClassPass and gym membership discounts
  • Annual leave
  • Public transport reimbursement
  • Travel allowance
  • Career development budget
  • Mentoring program
  • Office lunches
  • Weekly Friday drinks
  • Team events

About HelloFresh

Industry: Consumer Services

Company size: 10,001+ employees

HelloFresh is on a mission to change the way people eat, forever! HelloFresh was founded in Europe’s vibrant tech hub Berlin and evolved to the world’s leading meal kit provider and a global digital-native FMCG company. 
 HelloFresh Group consists of eight brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting the food supply chain and the multi-trillion-dollar food tech industry. Our more than 18,000 high-performing and ambitious employees across the globe from New York to Berlin, and London to Sydney enjoy a number of benefits including flexible working arrangements, discounts on our boxes, health and well-being and learning and development programs. We’re always looking for quality ingredients to perfect our recipe, so join us now! https://www.hellofresh.com/careers/locations

Added 1 months ago