Internship IT Support
€424 - €425
Work Arrangement
Office Days per Week: 3 days
Key Skills
Job Description
Who we are
How we work
During your internship at SIG, you will gain valuable insight into the operations of the IT Support team. You will work closely with the team to set up devices for new hires and learn how to troubleshoot application issues. Additionally, you will develop expertise in Mobile Device Management and the automation of deploying and managing Apple devices. This experience will provide you with a comprehensive understanding of the daily operations of IT Support teams and enhance your troubleshooting skills.- Preparing and configuring Apple macOS and iOS devices for SIG's new hires
- Learning about the management and monitoring systems of our meeting rooms
- Assisting employees with hands-on support and questions
- Learning about Apple Mobile Device Management and hardware inventory
- Gaining insight into enterprise network management and Wi-Fi standards
- Assisting with user account provisioning and application license management
- Gain SIG expertise and learn all about SIG offerings
- Sharing knowledge within your team and acting as a coach and training partner
- Contribute to the automation of management processes
- Oversee user access to specific applications
Where you come in
Job Requirements
- Willingness to learn and strong communication skills
- Provide customer-centric, hands-on support for SIG's employees
- Expected to be present at the SIG office in person for three days a week
- Fluent in English, both spoken and written
- General knowledge of Apple devices
- Basic understanding of Network Management
- Proactive mindset
What's in it for you?
What benefits do you receive?
You will undergo comprehensive training in SIG's exclusive toolsets and methodologies. We will also assist you in achieving your goals through ongoing professional development and regular career progression sessions.Job Requirements
About us
Software Improvement Group (SIG) empowers organizations to govern the software their business runs on. Through complete portfolio analysis and tailored strategic advice, SIG helps companies embrace AI with control, improve software quality and security by focusing strategic efforts across people, process, and technology.
Sigrid®—its software portfolio governance platform—analyzes over 400 billion lines of code across more than 30,000 systems and 300+ technologies, offering evidence-based insights to help organizations prioritize and manage their most critical IT initiatives.
Founded in 2000 and headquartered in Amsterdam, SIG has offices in New York, Copenhagen, Brussels, and Frankfurt. The company complies with leading ISO/IEC standards, including 27001 and 17025, and co-developed ISO/IEC 5338—the new global standard for AI lifecycle management.
Combining expert consulting with over 25 years of industry-leading research, SIG is the global authority on continuous software portfolio governance.
Core Responsibilities
You will assist the IT Support team by configuring Apple devices for new hires and managing meeting room systems. Additionally, you will provide hands-on support to employees and contribute to the automation of IT management processes.
Requirements
Candidates should have a proactive mindset, strong communication skills, and a willingness to learn. A basic understanding of network management and general knowledge of Apple devices is required.
Benefits
- Professional development
- Career progression sessions
- Training in exclusive toolsets
About Software Improvement Group
Industry: Software Development
Company size: 51-200 employees
Govern the software your business runs on. Software Improvement Group enables organizations to embrace AI with strategic control and to become more agile & resilient through secure, high-quality software. Sigrid® - its software governance platform - leverages the world’s largest software metric database containing over 400 billion lines of code across more than 20,000 systems and 300+ technologies, and intelligently recommends the most crucial initiatives for organizations. SIG complies with multiple ISO/IEC standards, including ISO/IEC 27001 and 17025, and has co-developed ISO/IEC 5338, the new global standard for AI lifecycle management. SIG was founded in 2000 and has offices in New York, Copenhagen, Brussels, and Frankfurt, and is headquartered in Amsterdam. Sigrid®, together with expert software engineering consultants, and over 25 years of industry-leading research, position SIG as the foremost authority on software portfolio governance. For more information, please visit our website.