Assistant Store Manager - Roermond McArthur Glen Outlet
Key Skills
Job Description
INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
RESPONSIBILITIES
- Support the Store Manager in delivering category performance and achieving sales goals.
- Supervise, coach and develop the sales team to deliver consistently elevated customer experiences.
- Provide real‑time, constructive performance coaching aligned to the Burberry Experience and Burberry Behaviours.
- Lead by example on the shop floor, inspiring confidence, client focus and pride in craft.
- Contribute to daily operational excellence, ensuring standards are upheld at all times.
- Act as a trusted partner to the Store Manager, supporting a positive, inclusive and high‑performing team culture.
PERSONAL PROFILE
- Experience in a supervisory or assistant management role within premium or luxury retail.
- A people‑centred leader who enjoys developing others through clear, supportive coaching.
- Commercially aware, with the ability to translate sales goals into day‑to‑day team actions.
- Calm and confident when making decisions in a fast‑paced retail environment.
- Passion for customer experience, craftsmanship and brand storytelling.
- Open, collaborative and aligned with Burberry’s values and behaviours.
Core Responsibilities
The Assistant Store Manager supports the Store Manager in driving category performance and achieving sales goals. They are responsible for supervising, coaching, and developing the sales team to deliver an elevated customer experience.
Requirements
Candidates must have experience in a supervisory or assistant management role within premium or luxury retail. A people-centered leadership style and the ability to translate sales goals into actionable team tasks are required.
About Burberry
Industry: Retail Luxury Goods and Jewelry
Company size: 10,001+ employees
Born from innovation, Burberry is a global luxury brand with a rich British heritage. Now celebrating our 170th year, we continue to build on the pioneering spirit that has defined us since 1856. Founded by Thomas Burberry, our brand is underpinned by a passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today. Guided by our history of exploration and our shared belief that ‘creativity opens spaces’, our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us. To discover more about our brand values, visit Burberryplc.com