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Sr. Lead, Teammate Relations - EMEA

Under Armour

Amsterdam
Full-time
10+ years experience
Hybrid

€100,000 - €130,000

Work Arrangement

Office Days per Week: 4 days

Key Skills

Employee relations
Investigations
Employment law
Conflict resolution
Governance frameworks
Stakeholder management
Performance management
Data analysis
Risk mitigation
Absence management
Process design
Coaching
Written communication
Project management
Retail operations

Job Description

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

 

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

 

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

 

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. 

Purpose of Role

The Senior Lead, Teammate Relations EMEA is a critical regional role within the EMEA HR organization. The role is responsible for leading and governing the Teammate Relations agenda across EMEA Retail and Corporate populations, ensuring a consistent, fair, confidential and legally aligned approach to teammate concerns, investigations, corrective actions, conflict resolution and workplace risk.

This role acts as the EMEA subject matter expert for Teammate Relations and partners closely with HR Business Partners, HR Operations, Payroll, Legal, Retail Operations, Occupational Health providers and local vendors. The role provides expert guidance and governance across complex and sensitive ER matters, while supporting managers and HRBPs with scalable guidance, tools and processes.

In addition, this role will lead the EMEA governance framework for sickness / Leave of Absence processes. This includes designing and maintaining the RACI, country process flows, escalation criteria, manager guidance, dashboards and governance routines across EMEA countries. The role does not own all day-to-day sickness administration, but ensures that the process is clearly structured, legally sound and consistently managed across Retail and Corporate.

The Netherlands sickness process will be operationally outsourced due to the heavier employer obligations in the Dutch market. However, UA will retain internal governance through the Senior Lead, Teammate Relations EMEA, HR Operations, Legal and the Head of HR EMEA.

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Your Impact

This role leads Employee Relations (ER), investigations, and sickness/leave governance across EMEA Retail and Corporate, ensuring a consistent, fair, legally compliant, and scalable approach to people-related matters.

Key Responsibilities

Employee Relations & Investigations

  • Lead complex ER cases, investigations, teammate complaints, conduct matters, and workplace concerns.
  • Advise leaders, managers, and HRBPs on ER best practices, policy application, employment law considerations, and risk mitigation.
  • Support performance management, corrective actions, conflict resolution, and sensitive employee issues.
  • Conduct investigations, prepare findings and recommendations, and identify root causes and preventative solutions.
  • Ensure consistent policy interpretation, case documentation, and governance across EMEA.

Sickness & Leave of Absence Governance

  • Own the EMEA sickness and leave governance framework across Retail and Corporate.
  • Define processes, responsibilities, escalation paths, and manager guidance in partnership with HR Operations, Payroll, Legal, Occupational Health, and external vendors.
  • Support high-risk absence cases involving long-term sickness, disability, mental health, workplace conflict, or legal risk.
  • Monitor absence trends and provide insights to improve consistency, compliance, and manager capability.

Governance, Data & Process Excellence

  • Build and maintain ER and absence dashboards, reporting, and risk metrics.
  • Develop ER playbooks, manager guidance, training materials, and scalable processes.
  • Use data and trends to identify risks, improve employee experience, and strengthen people management capability.
  • Partner closely with HRBPs, HR Operations, Legal, and business leaders to create a consistent EMEA ER model.

Scope

  • Supports both Retail and Corporate employee populations across EMEA.
  • Provides specialist guidance, governance, and escalation support while enabling managers and HRBPs to effectively manage day-to-day people matters.
  • Focuses on reducing risk, improving consistency, and strengthening leadership capability across the region.

Qualifications

  • Strong employee relations expertise, including investigations, complaints management, corrective action, conflict resolution and sensitive workplace matters.
  • Strong understanding of EMEA employment law principles, with the ability to identify when Legal involvement is required.
  • Experience with sickness, Leave of Absence, occupational health or absence governance across multiple countries is strongly preferred.
  • Ability to design governance frameworks, RACIs, process flows, escalation models and manager guidance.
  • Strong judgment, discretion and confidentiality in handling sensitive and high-risk matters.
  • Ability to remain neutral, balanced and fact-based in emotionally charged or complex situations.
  • Strong stakeholder management skills with senior leaders, HRBPs, managers, Legal, HR Operations, Payroll and vendors.
  • Ability to coach managers and HRBPs without becoming the owner of all routine people matters.
  • Strong analytical skills and ability to translate ER and sickness data into business insights and risk mitigation actions.
  • Strong written communication skills, including investigation summaries, guidance documents, templates and executive updates.
  • Strong process discipline and follow-through.
  • Ability to operate in a matrixed, multi-country environment.
  • Retail experience is strongly preferred.
  • English fluency required; additional European language capability preferred.

Education and Experience

  • Bachelor’s degree or equivalent experience.
  • Typically 8–10+ years of relevant HR experience.
  • Significant experience in Employee Relations, HRBP, employment-law-adjacent HR work or investigations.
  • Experience supporting multi-country EMEA populations preferred.
  • Experience in Retail and Corporate environments preferred.
  • Direct teammate-facing experience required.
  • Experience working with HR Operations, Payroll, Legal and external vendors preferred.
  • Experience building scalable HR / ER processes, playbooks or governance models preferred.

Workplace Location

  • Location: This individual must reside within commuting distance from our Amsterdam, The Netherlands office.
  • Work Schedule: This role follows a hybrid work schedule, requiring 4 days in-office per week. 

UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.

Relocation

  • No relocation provided

 

Base Compensation

 

 €100,000.00-€130,000.00 EUR

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks

  • Paid “UA Give Back” Volunteer Days: Work alongside your team to support initiatives in your local community.
  • Under Armour Merchandise Discounts
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being.
  • 38 hour working week
  • Hybrid work
  • 28 days holiday
  • Teammate Resource groups e.g. Green Machine, Sustainability, LGBTQIA+, Women in Leading and Living, Balance for mental health and wellbeing etc.
  • Human Performance Institute (Gym) on site

 

 

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [email protected].

Core Responsibilities

The role leads employee relations, investigations, and sickness governance across EMEA retail and corporate populations. It ensures consistent, legally compliant, and scalable processes while providing expert guidance to managers and HR business partners.

Requirements

Candidates must have 8-10+ years of relevant HR experience with strong expertise in employee relations and EMEA employment law. A bachelor's degree is required, along with the ability to work in a hybrid capacity from the Amsterdam office.

Benefits

  • Paid volunteer days
  • Merchandise discounts
  • Health and fitness benefits
  • 28 days holiday
  • Teammate resource groups
  • On-site gym

About Under Armour

Industry: Retail Apparel and Fashion

Company size: 10,001+ employees

Our Belief: WE USE THE POWER OF SPORTS TO EXPAND EVERY PLAYING FIELD. Our Obsession: WE ARE OBSESSED WITH ATHLETES WHO STRIVE FOR MORE – IN SPORTS, IN LIFE, AND IN THE WORLD. Our Mission: TO INSPIRE ATHLETES WITH INNOVATIVE PERFORMANCE AND DESIGN SOLUTIONS THEY CAN’T LIVE WITHOUT. Our Values: LOVE ATHLETES We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover. CELEBRATE THE WINS We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win. STAND FOR EQUALITY We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent. ACT SUSTAINABLY We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field. FIGHT ON TOGETHER We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

Added 1 months ago