Digital Employee eXperience Specialist
€3,364 - €4,485
Key Skills
Job Description
Help colleagues across NN get more value from their digital workplace!
At NN, thousands of colleagues rely on Microsoft 365 and other digital workplace services every day. As a Digital Employee eXperience (DEX) Specialist, you'll help them get the most value from technology through communication, learning, adoption, and employee engagement.
This is a varied and hands-on junior role where no two days are the same. One day you might be delivering a training session, the next creating communication content, exploring new Microsoft capabilities, supporting a pilot, or helping colleagues solve workplace challenges.
You don't need to be a technical expert, but you are eager to learn, curious about new technology, and enjoy helping others get the most value from it. You'll contribute to communication, learning, adoption, community engagement, change management, and continuous improvement initiatives while building your expertise in the digital workplace of the future.
What you are going to do
Create and maintain articles, user guides, learning materials, FAQs, presentations, and communication content
- Deliver onboarding sessions, workshops, webinars, and training courses that help colleagues get more value from Microsoft 365 and Digital Workplace services
- Support colleagues with questions about Microsoft 365, including Teams, Outlook, OneDrive, SharePoint, and Copilot
- Research new Microsoft capabilities, AI innovations, and workplace trends, and translate them into practical recommendations, communications, and learning content
- Support the rollout and adoption of new workplace services, features, pilots, and improvements
- Build and maintain communities such as Office Café through content creation, engagement, and knowledge sharing
- Collaborate with stakeholders across IT and the business, gather employee feedback, and help translate insights into meaningful improvements
What we offer you
NN Group invests in an inclusive and inspiring work environment, with benefits that support your development and well-being:
- Salary depending on your knowledge and experience between €3,364 and €4,485 gross for 36 hours a week
- 13th month and holiday allowance paid with your monthly salary
- 27 vacation days for a 5-day working week and three Diversity Days
- A modern pension administered by BeFrank
- Plenty of training and learning opportunities
- NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer travelling with your own transport? Then you can declare the kilometres travelled
- Allowances for setting up your home office and for internet use
Who you are
You are at the start of your career and interested in technology, communication, learning, adoption, employee experience, or service improvement
- You enjoy helping colleagues and making technology easy to understand and use
- You are curious about Microsoft 365, Copilot, AI, and the future of work
- You enjoy creating content and sharing knowledge, whether through articles, presentations, facilitating workshops, or learning materials
- You are comfortable working with different stakeholders and switching between multiple activities and projects
- You are organised, proactive, and service-oriented
- You have strong communication skills in Dutch and English and are interested in using employee feedback and insights to improve the digital workplace
Who you will work with
You will join the Digital Employee eXperience (DEX) team within Digital Workplace. DEX helps colleagues get the most value from technology through adoption, enablement, communication, digital learning, community engagement, experience insights, automation, and continuous improvement.
Working closely with colleagues across IT and the business, you'll contribute to a wide range of DEX topics, learn from experienced team members, and gradually develop your own area of expertise.
Any questions?
If you have any questions about the job, you can reach out to Chantal Verhagen (Talent acquisition Specialist) via [email protected].
Core Responsibilities
You will create communication and learning content to help colleagues maximize the value of Microsoft 365 and digital workplace tools. Additionally, you will facilitate training sessions, support service rollouts, and collaborate with stakeholders to drive adoption and continuous improvement.
Requirements
This is a junior role for someone at the start of their career who is curious about technology and the future of work. You should possess strong communication skills and a service-oriented mindset to effectively support colleagues and manage digital workplace initiatives.
Benefits
- 13th month salary
- Holiday allowance
- 27 vacation days
- Three diversity days
- Pension plan
- Training and learning opportunities
- NS Business Card
- Home office setup allowance
- Internet allowance
About NN Group
Industry: Financial Services
Company size: 10,001+ employees
NN Group is an international financial services company, active in 10 countries, with a strong presence in a number of European countries and Japan. We are rooted in the Netherlands and have a rich history spanning 180 years. With our 16,000 colleagues, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 18 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu. NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO). Throughout our history, we have merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy. Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.