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Dutch Customer Support Consultant in Sofia

Next Job Abroad

Tilburg
Full-time
0-2 years experience
On-site

Key Skills

Dutch
English
Customer support
Troubleshooting
Communication
Computer skills
Chat support
Email support
Phone support
Problem solving

Job Description

Looking for an international adventure with a solid routine? ☕🎉

If you speak Dutch and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day:

  • Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
  • Keeping it friendly, helpful, and solution-oriented.
  • The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).
  • Fluency in Dutch + solid professional English skills.
  • A naturally helpful personality—you like talking to people and sorting out quick puzzles.
  • Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
  • Ready to move abroad, experience a new culture, and commit for at least 1 year.
  • Valid EU work rights (EU Passport).
  • €1500 Gross Relocation Bonus (paid in 2 instalments) – to support relocation and initial rent costs
  • 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
  • 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.

Core Responsibilities

Provide customer support via chat, email, and phone to assist users with account and subscription issues. Maintain a friendly and solution-oriented approach while resolving non-technical troubleshooting tasks.

Requirements

Candidates must be fluent in Dutch and proficient in English with valid EU work rights. A helpful personality and basic computer skills are required, with a commitment to relocate to Sofia for at least one year.

Benefits

  • Relocation bonus
  • Accommodation support
  • Paid training

About Next Job Abroad

Industry: Human Resources Services

Company size: 2-10 employees

Next Job Abroad helps people across Europe find their next job abroad.   We’re an international recruitment agency focused on relocation jobs in Europe, matching language-speaking candidates with roles in customer support, tech, sales and iGaming.   We guide candidates through every step. From first interview to relocation and life in a new country, making the move abroad simpler, safer and stress-free.   - Jobs abroad across Europe - Language-based roles - iGaming jobs  - Free career & relocation support   Ready for a new chapter? Apply directly at: https://nextjobabroad.com

Added 1 months ago