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Sales Assistant - Hydrista (w/m/d)

waterdrop®

Roermond
Full-time
0-2 years experience
On-site

Key Skills

Customer service
Sales
Communication
Interpersonal skills
Multitasking
Merchandising
Problem solving
Cash handling
Retail sales
Product knowledge

Job Description

Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient and most importantly, full of taste! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

 Become part of our Store in… 

  • Fulltime - 38 hours 

Your responsibilities at waterdrop®: 

Be an Ambassador for our Brand, Values and Product

  • Demonstrate our Retail Core Values of: Always Keep Growing, Together We

    Win, Be The Consumer, Bring High Energy, Find A Way.

  • Provide excellent customer service and surpass customer expectations at every

    opportunity. Assist customers to match their buying needs.

  • Identify customer needs and answer product related questions. Be able to respond to

    queries on product prices, quality, features and benefits.

  • Take every opportunity to capture customer data in order to expand our database

    and customer loyalty.

  • Resolve customer complaints promptly and successfully by investigating problems,

    developing solutions and making appropriate recommendations to the management

    team.

  • Deliver product excellence by maximising product knowledge with relevant

    recommendations through our 6 Drop Selling Ceremony.

  • Attend and participate in store meetings and training sessions as required by your

    manager.

  • Ensure that good communication with your colleagues is maintained

  • Have a positive attitude with the team and customers and be open to constructive

    feedback that will help you develop and improve.

  • Maintain brand standards on visual display and merchandising, cleanliness and

    general housekeeping. 

  • Follow policies and procedures to maintain the security of stock, customer records

    and cash handling.

  • Ensure that time keeping attendance is in line with the company's policies and

    procedures. Opening and closing the store as and when required.

  • Be aware of Health & Safety requirements in the store. 

What you bring to the table:

  • Be approachable and available to assist our customers with their shopping

    experiences.

  • Enthusiasm and commitment to always provide excellent customer service.

  • Willing to adapt and take on new challenges.

  • Strong selling skills.

  • Always presents a professional image.

  • Ability to multitask.

  • The ability to maintain professionalism under all circumstances.

  • Works effectively and efficiently alone and in the team.

  • Prepared to go the extra mile when needed.

  • Good interpersonal and communication skills.

  • Demonstrate retail sales experience in a customer focused environment

What we offer you:

  • An ambitious and international team with whom fun is by no means neglected.

  • Individual development opportunities in one of the fastest growing e-commerce companies in Europe.

  • Discount on-and offline on your waterdrop® purchases and many free merchandising items.

  • Legendary team events and qualified training.

  • Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.

Core Responsibilities

You will act as a brand ambassador by providing excellent customer service and assisting customers with their hydration product needs. Additionally, you will maintain store standards through effective merchandising, stock security, and daily operational tasks.

Requirements

Candidates should have previous retail sales experience and a strong commitment to customer satisfaction. You must be approachable, professional, and capable of working effectively both independently and as part of a team.

Benefits

  • Employee discount
  • Free merchandising items
  • Team events
  • Qualified training
  • Monthly bonuses

About waterdrop®

Industry: Food and Beverage Retail

Company size: 201-500 employees

We inspire consumers to live healthier, more sustainable lives by drinking more water. waterdrop® is a global company dedicated to changing the way people hydrate. Our innovative, tasty, sugar-free hydration cubes are made from natural fruit and plant extracts, providing a unique flavor experience wherever you are, whenever you want. Daily hydration, made simple.

Added 1 months ago