ServiceNow Platform Operations Specialist (Medior)
Key Skills
Job Description
Client: Tata Consultancy Services
Vacancy: ServiceNow Platform Operations Specialist (Medior)
Location: Amsterdam, The Netherlands
Keep the Core Spinning as a ServiceNow Platform Operations Specialist!
Join a collaborative, DevOps-driven team where your expertise ensures the peak performance, stability, and evolution of our ServiceNow ecosystem. You will bridge the gap between technical reliability and continuous improvement, managing everything from health checks to seamless upgrade deployments.
What you bring:
Platform Guardian: A minimum of 5 years of experience in the operational management of ServiceNow environments, keeping workflows, integrations, and performance highly stable.
The Credentials: Mandatory CSA (Certified System Administrator) and CIS (Certified Implementation Specialist) certifications, alongside ITIL Foundation.
Technical Edge & Scripting: Strong hands-on expertise with JavaScript, Business Rules, UI Policies, Flow Designer, ServiceNow Studio, and Scripted REST APIs.
Data & Infrastructure Mastery: Deep understanding of the CMDB structure, CSDM frameworks, and managing integrations via MID Servers, LDAP, SSO, and SOAP/REST webservices.
DevOps & Agile Mindset: Proven track record working in an Agile/DevOps environment, collaborating closely with functional managers and developers.
Broad Module Exposure: Solid knowledge of key ServiceNow modules including ITSM, ITOM, HRSD, SecOps, or APM.
Why join Tata Consultancy Services?
Work on impactful digital transformation projects, collaborate with global experts, and continuously grow your technical and professional skills in a supportive and innovative environment.
Ready to keep a world-class platform running at its absolute best? Let’s talk.
Core Responsibilities
You will manage the operational health, stability, and performance of the ServiceNow ecosystem. This includes handling upgrades, integrations, and continuous improvement initiatives within a DevOps-driven environment.
Requirements
Candidates must have at least 5 years of experience in ServiceNow operations and hold CSA, CIS, and ITIL Foundation certifications. Strong technical proficiency in JavaScript, CMDB structures, and various ServiceNow modules is required.
About Frontwise
Industry: Human Resources Services
Company size: 51-200 employees
At frontwise recruitment starts with sourcing and ends with sustainable impact. We combine tech-empowered consultants with cutting edge AI to build and activate specialized talent network, local for local where it matters and global where it adds value. By uniting human insight, data and deep industry expertise, we anticipate market shifts and deliver results that outperform traditional recruitment models. Our human/tech approach underpins everything we do, from Recruitment Outsourcing and Search & Selection to Active Talent Pooling. For our clients, this means access to the right talent at the right pace. For our people, it means ownership, learning and real impact in an international environment. frontwise | beyond recruitment