Transport Coordinator, Maasvlakte
Key Skills
Job Description
Job Title
Transport Coordinator, MaasvlakteDepartment
Maasvlakte DC operations partTime Type
Full timeRole Summary
Execute daily transport and customer service-related tasks for one of Samsung SDS’s key customers.Key Responsibilities
Inbound/Outbound process
- Create the inbound planning in accordance with the order/ bo status and key performance indicator in order to receive all inbound shipments based on urgency and within the SLA with the customer.
- Arrange outbound truck planning for the daily network shipments, consolidated shipments and ad-hoc shipments.
- Ensure all required information/documentation is present for each shipment
- Monitor key performance indicators and pi’s to receive proof of delivery and to minimize detention & demurrage and storage cost
- Take corrective actions in collaboration with the 3PL partner in case agreed performance isn’t met
- Pro-actively inform stakeholders both in and externally, with relevant information.
- Work according to the applicable SOP’s (Standard Operating Procedures) and maintain them
Customer service
- Act as a contact person for 3PL partners, subsidiaries, supply chain planners, security department, customs department and warehouse employees in order to answer questions regarding order situation, delivery slots, administrative bookings, customer requirements, distribution conditions and IOD’s
Reporting
- Analyze daily carrier and internal reports in order to manage daily in and outbound processes and 3PL service providers
- Edit and send a daily order situation report to inform management and supply chain planners
Billing
- Process and analyze all in and outbound shipment data for billing purposes
Requirements
- MBO 4/ HBO in relevant area (e.g. supply chain/logistics)
- Minimum of 1-3 years of relevant experience
- Customer orientated
- Assertive personality
- Proactive attitude
- Business English, speaking and writing
- Good Microsoft Excel skills
- Curious and eager to learn.
- Constructive problem-solving skills.
- Ability to prioritize multiple requests and responsibilities in a fast-paced environment.
- Team player, build and maintain strong relationships with stakeholders involved.
- Knowledge of ERP and TMS systems.
What We Offer
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Core Responsibilities
The Transport Coordinator manages daily inbound and outbound truck planning to ensure shipments meet SLA requirements and performance indicators. They also serve as the primary contact for 3PL partners and internal departments to resolve order and delivery issues.
Requirements
Candidates must hold an MBO 4 or HBO degree in a relevant field such as supply chain or logistics. A minimum of 1-3 years of experience, proficiency in Microsoft Excel, and knowledge of ERP and TMS systems are required.
About SAMSUNG SDS
Industry: IT Services and IT Consulting
Company size: 10,001+ employees
Samsung SDS provides cloud computing and digital logistics services. We build an optimized cloud environment with Samsung Cloud Platform specialized for businesses, provide all-in-one management service based on 38 years of expertise in each industry, and boost work efficiency and customer service with our SaaS solution, which proved successful in many use cases. Your only partner to present a reasonable answer to the complex challenge of digital transformation is Samsung SDS. Samsung SDS prides itself in leading IT innovation in Korea for over years while spending every year evolving to meet the needs of our clients and changing times. Our constant effort put us 21st in 2021 Gartner Global IT Service Business, and 1st in Manufacturing IT. We have also been named the 12th Most Valuable Global IT Services Brand by Brand Finance UK in 2023, showing how we have grown into a global top-tier company. Samsung SDS offers cloud-based digital transformation services with distinguished cloud technology and rich industry experience. We are recognized by global consultants such as Gartner, IDC, and Frost & Sullivan in their lists of Managed Cloud Services, Cloud Security, and AI Industry as a specialized cloud service company supporting clients' digital innovation.