Dutch-speaking Customer Service Agent - Alicante, Spain
Key Skills
Job Description
Imagine finishing work and spending your evenings by the beach, enjoying tapas with friends, or exploring one of Spain’s most vibrant coastal cities. If you’re looking for an opportunity to gain valuable international work experience while enjoying an incredible lifestyle, this could be exactly what you’ve been searching for.
At Next Job Abroad, we’re recruiting on behalf of one of our international clients for Dutch-speaking Customer Support Advisors to join their growing team in Alicante.
Whether you’re looking for your first experience abroad or your next international career move, this role offers the perfect combination of professional development and Mediterranean living.
Why Alicante?Alicante has become one of Spain’s most popular destinations for international professionals, and it’s easy to understand why.
– Over 300 days of sunshine each year
– Beautiful beaches just minutes from the city centre
– Affordable Mediterranean lifestyle
– International airport with excellent connections across Europe
– A welcoming international community where it’s easy to meet new people
From weekend trips along the Costa Blanca to outdoor cafés, beach walks and year-round sunshine, Alicante offers an excellent work-life balance that’s difficult to find elsewhere.
About the roleAs a Dutch-speaking Customer Support Advisor, you’ll help customers with questions related to mobile services, internet and home products.
You’ll provide friendly, solution-focused support while ensuring every customer receives an excellent experience. You’ll also identify opportunities to recommend products or services that genuinely suit the customer’s needs.
Your responsibilities will include:
- Providing customer support via phone
- Assisting customers with mobile, internet and TV-related enquiries
- Troubleshooting and resolving customer issues
- Delivering a high level of customer satisfaction
- Identifying relevant cross-selling and upselling opportunities
- Working closely with colleagues in an international environment
- Native-level Dutch (C2)
- Good English communication skills (minimum B1)
- Excellent communication and customer service skills
- Commercial mindset and confidence speaking with customers
- Comfortable using computers and learning new systems
- Positive attitude and solution-oriented approach
- EU passport or the legal right to live and work in Spain
- Competitive fixed monthly salary
- Performance-based bonus opportunities
- Permanent contract
- Flexible full-time contract options
- Paid training before you start
- Hybrid working possibilities after the onboarding period, based on performance
- Career development opportunities within an international company
- Relocation support for eligible candidates
- HR assistance with practical administration when moving to Spain
- An international workplace with colleagues from across Europe
Moving abroad is about much more than finding a new job.
It’s about experiencing a new culture, building an international network, developing professionally and creating memories that stay with you long after your contract ends.
Our team has helped thousands of candidates start new careers across Europe, and we’ll support you throughout the recruitment process, from your application to your relocation.
If you’re ready to start your next adventure in sunny Alicante, we’d love to hear from you.
Apply today and let your international journey begin.
Core Responsibilities
Provide phone-based customer support for mobile, internet, and TV services while resolving technical issues. Identify opportunities to recommend additional products and services to enhance customer satisfaction.
Requirements
Candidates must have native-level Dutch (C2) and good English (B1) communication skills. A commercial mindset and the legal right to work in Spain (EU passport) are required.
Benefits
- Performance-based Bonus
- Permanent Contract
- Paid Training
- Career Development Opportunities
- Relocation Support
- HR Assistance with Administration
About Next Job Abroad
Industry: Human Resources Services
Company size: 2-10 employees
Next Job Abroad helps people across Europe find their next job abroad. We’re an international recruitment agency focused on relocation jobs in Europe, matching language-speaking candidates with roles in customer support, tech, sales and iGaming. We guide candidates through every step. From first interview to relocation and life in a new country, making the move abroad simpler, safer and stress-free. - Jobs abroad across Europe - Language-based roles - iGaming jobs - Free career & relocation support Ready for a new chapter? Apply directly at: https://nextjobabroad.com