Butler
Key Skills
Job Description
About Us
At De L'Europe, we believe that hospitality is an art intricately woven into every aspect of our service. Positioned as the radiant centrepiece in the heart of Amsterdam, we don't just offer accommodation; we curate an unforgettable experience. From the warm reception at the front desk to the smallest details in our rooms, everything is designed to convey Original Amsterdam Luxury to our guests.
What You'll Do
Ensuring an impeccable and personalized guest experience | Anticipating and proactively addressing guests' needs | Serve as the link between our guests and the myriad offerings at De L'Europe | Coordinating special requests and ensuring flawless execution | Collaborating with various departments to ensure a seamless guest experience | Maintaining an accurate logbook of guest interactions and requests | Work together in a nice, small and professional Butler team | Lifestyle Liaison: Recommending and arranging exclusive experiences and services for guests.
Who You Are
An experienced professional in guest service, preferably in the hotel butler service (with equal candidates, the preference goes to a female candidate) | Excellent planning and communication skills with a friendly, guest-focused attitude | Proficient in multitasking, even in busy situations | Knowledge of guest service systems and hotel software is a plus | Thrive in a dynamic environment and have an eye for detail | Immaculate grooming standards and very discreet and able to deal with highly confidential information | Flexible working hours, including evenings, weekends, and holidays.
Nice to Have
Passion for luxury hospitality and a commitment to creating unforgettable experiences | Familiarity with different cultures and languages.
What We Offer You
Competitive gross salary based on 38 hours | 25 vacation days and 8% holiday allowance | Pension Horeca & Catering | Travel allowance | Discount on health insurance | Lease your own Swapfiets | We take care of and wash your uniform | Experience stay at De L’Europe Amsterdam | 50% discount in our own restaurants & bars and partner hotels | Friends and family discount rate | Varied fresh and healthy meals | Personal coaching | Development opportunities based on your ambition.
Let’s meet!
We are excited about meeting you! Upon receiving your application, we will carefully review and personally contact you. Following that, you will be invited to meet us in person. This is your opportunity to get to know your future colleagues, and for us to understand your strengths and potential. If we both feel there is a match, we'll schedule the next step, whether it's another discussion with different team members, a behind-the-scenes look, or an assessment. We do whatever it takes to decide on your next career step!
Core Responsibilities
The Butler is responsible for providing a personalized and impeccable guest experience by anticipating needs and coordinating special requests. They act as a liaison between guests and hotel services while maintaining detailed interaction logs.
Requirements
Candidates should be experienced guest service professionals, preferably in hotel butler services, with excellent communication and multitasking skills. Immaculate grooming and the ability to handle confidential information are essential.
Benefits
- Competitive Gross Salary
- 25 Vacation Days
- 8% Holiday Allowance
- Pension Horeca & Catering
- Travel Allowance
- Discount On Health Insurance
- Swapfiets Lease
- Uniform Cleaning Service
- Experience Stay At De L'Europe Amsterdam
- 50% Discount In Own Restaurants & Bars And Partner Hotels
- Friends And Family Discount Rate
- Fresh And Healthy Meals
- Personal Coaching
- Development Opportunities
About Hotel De L'Europe B.V.
Industry: Hospitality
Company size: 51-200 employees
The story of De L’Europe Amsterdam reads like your favourite book. This monumental establishment intertwined its roots with the city’s foundation. De L’Europe is known as one of the oldest, family-owned, hotels in the heart of Amsterdam and with all famous cultural landmarks at only a stone’s throw away, it is the perfect homecoming after a full day of exploration. Next to the luxurious oasis of comfort, it is also home to a state-of-the-art wellness centre, gym, concept store In-Huys, and an extensive range of culinary experiences. The two MICHELIN-star conscious fine-dining restaurant Flore, the classic French Brasserie Marie, the authentic Italian Trattoria Graziella, speakeasy bar Chapter 1896 and the iconic Freddy’s Bar can all be found under one roof here. De L’Europe Amsterdam invites guests to discover its newest addition: ‘t Huys. A microcosm under her roof, where Amsterdam-born and bred brands take up permanent residence – bringing perennial style, sophistication, and a local ambiance.