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Front Office Intern

The July

Amsterdam
Full-time
0-2 years experience
On-site

€600

Key Skills

Hospitality
Guest Relations
Communication Skills
English Proficiency
Dutch Proficiency
Customer Service
Mews Reservation System
Problem Solving
Teamwork
Local Knowledge of Amsterdam

Job Description

FRONT OFFICE INTERN

Looking for a challenging internship in a rapidly growing company with a passion for hospitality and service? Our Front-Office internship might be the perfect fit for you! We're in search of a full-time Front Office intern for our The July - Twenty EIGHT location in Amsterdam.

The July Twenty Eight

Combines hospitality with design. All 56 flats are decorated by Martin Brudnizki Design Studio. From the beds to the tiles, Amsterdam is reflected in the smallest details. The look is luxurious but always accessible. The flats are comfortable; there is a living area, fully equipped kitchen and bathroom. The rest of our hotel is just as complete. The lobby is not just for lounging, it is also a place to get work done, meet up with friends or read a book on your own. You can also relax in our modern gym and sauna. The July Twenty Eight is a hotel where guests fully recharge. Full of inspiration.

The internship

We'd love to take you through a day in the life of a Front Office intern. Your shift begins with a handover from your colleagues, where you brainstorm creative ways to surprise this week's arriving guests. For instance, a colleague just delivered a birthday cake to a guest, and the Italian newspaper has arrived for our long-term resident; you promptly take it to their room: Grazie!

While you continue preparing for your shift in our reservation system, Mews, the first guests begin checking in. With your extensive knowledge of Amsterdam, you provide guests with precise recommendations on what to do and where to find that delightful bakery. You truly take care of our guests from A to Z. Given that our guests stay with us for extended periods, you also develop a special bond with them.Do you recognize yourself in the following?

  • You're a natural host. Anticipating needs is second nature to you

  • Your vibrant personality is ready to shine

  • You possess excellent communication skills, both in English and Dutch

  • You excel independently but also thrive as a team player

  • Amsterdam is your playground, with the latest hotspots tried and tested

What’s in it for you?

In our flat organization, within an informal working atmosphere, your ideas are highly valued.

  • Internship allowance of €600,- gross per month (MBO)

  • Personal Growth: In our company we want to invest in your personal and professional growth by personalized training opportunities, to unleash your professional potential!

  • Refer-a-friend bonus! Also for open trainee positions.

  • Me-Time/Community Day: Enjoy a dedicated day for self-care and another day of community engagement

  • OpenUp: An online platform with all sorts of resources to enhance your mental well-being both at work and at home

  • Boost your Health with Padel, Personal trainer sessions, Free Gym & sauna access, sport events & workshops – We've got it all covered!

  • Hotel & restaurant perks: Enjoy daily closing drinks, exclusive employee rates for stays at or hotels and a Friends & Family Rate, so you can share the joy with your loved ones. Besides our own locations we also offer the "Hotel Employee Rate", where you can explore the world with discount rates for other hotels

  • Team drinks, events & outings to (never) forget!

Wanna create a warm feeling? Want to build the future of hospitality and apartment living?

Come and tell us your story!

Core Responsibilities

Manage guest check-ins and provide personalized recommendations and care for guests staying at the hotel. Coordinate with colleagues to create surprising experiences for arriving guests and manage the reservation system.

Requirements

Candidates should be natural hosts with a vibrant personality and excellent communication skills in both English and Dutch. A strong knowledge of Amsterdam's hotspots and the ability to work both independently and as a team are required.

Benefits

  • Internship Allowance
  • Personalized Training Opportunities
  • Refer-a-friend Bonus
  • Me-Time/Community Day
  • Mental Well-being Platform (OpenUp)
  • Padel
  • Personal Trainer Sessions
  • Free Gym & Sauna Access
  • Sport Events & Workshops
  • Daily Closing Drinks
  • Employee Hotel Rates
  • Friends & Family Hotel Rates
  • Hotel Employee Rate for Global Hotels
  • Team Drinks, Events & Outings
Added 3 months ago