Front of House Manager
CAD 45,000 - CAD 55,000
Key Skills
Job Description
Overview
Front of House (FOH) Manager
A Front of House Manager at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the training, development, staffing, scheduling, and performance management of the Front of House team members. The Front of House Manager supports the team to ensure that our most important people, our Guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to thriving workplace culture.
Responsibilities
Why Is BP A Great Place To Work?
- What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
- Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
- Build relationships and give back to your local community
- Boston Pizza Scholarship Program *
- Management Training Programs, Leadership Development Sessions and access to dynamic mentorship programs and initiatives
- A respectful culture and work environment where your feedback matters
- Fantastic reward and recognition programs
What does a successful Front of House Manager look like?
- Leads by example and works "Shoulder to Shoulder" with team members and coaches in the moment
- Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments
- Achieves goals through strong organizational skills and effective time management
- Builds relationships by finding common ground and working cohesively with all team members
- Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
- Effectively communicates, sharing goals, challenges, and is continuously coaching the team on ways to progress
- Maintains a positive composure and thrives in a fast-paced environment
Qualifications
Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy, and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!
Min
CAD $45,000.00/Yr.Max
CAD $55,000.00/Yr.Core Responsibilities
Assists the General Manager with daily restaurant operations, focusing on the training, staffing, and performance management of the Front of House team. Ensures guests and team members have an excellent experience while maintaining brand standards and a safe work environment.
Requirements
Candidates should demonstrate strong leadership abilities and a commitment to professional development and hospitality standards. Ability to thrive in a fast-paced environment and work cohesively with a team is essential.
Benefits
- Flexible Scheduling
- Career Growth Opportunities
- Scholarship Program
- Management Training Programs
- Leadership Development Sessions
- Mentorship Programs
- Reward and Recognition Programs
About Boston Pizza
Industry: Restaurants
Company size: 201-500 employees
Boston Pizza International Inc. ("BPI" / "Boston Pizza") is Canada’s No. 1 dining brand, serving more than 40 million guests annually in over 365 restaurants. The Boston Pizza brand has served communities from coast-to-coast since opening its first restaurant in Edmonton, Alberta in 1964. Today, Boston Pizza proudly remains a Canadian company, with hundreds of local franchise owners operating more dining rooms, sports bars, and patios than any other single brand in the country, along with take-out and delivery. At BPI, we pride ourselves on our ability to work hard and play harder, encouraging entrepreneurship, creativity, and thinking outside the box. We have a tight-knit team to support you every step of the way with a strong emphasis on team collaboration. We remain committed to fostering a healthy, fun, and inclusive culture, and extend our gratitude to our dedicated team for their ongoing hard work and contribution to our success. BPI has been recognized as a Best Managed Company since 1994 and is certified as a Great Place to Work®.