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Inside Sales IT Engineer

I AM Recruitment

Willemstad
Full-time
2-5 years experience
On-site

Key Skills

Inside Sales
Sales Support
Customer Service
English Proficiency
Dutch Proficiency
Papiamentu Proficiency
Negotiation
Persuasion
Microsoft Office
CRM Systems
ICT Solutions
Relationship Management
Lead Management
Pipeline Management
Technical Sales Support
Commercial Mindset

Job Description

Our client is specialized in IT technology, designs and delivers solutions that keep organizations running and growing. With over 20 years of experience in IT infrastructure, they are continuously evolving, expanding, and innovating.

We are looking for a driven and ambitious Inside Sales Engineer who thrives in a dynamic environment, enjoys working at the intersection of technology and business, and wants to make real impact.

If you are eager to grow, take ownership, and be part of a high-performing team, this is your opportunity.

Job Summary
The Inside Sales Engineer plays a central role in our sales organization as the link between customers, sales, and technical teams. You will combine commercial insight with technical understanding to identify customer needs, develop tailored solutions, and actively contribute to closing deals and driving revenue growth

Sales & Customer Engagement
• Identify and qualify new business opportunities
• Engage with customers to understand their needs and challenges
• Prepare and follow up on quotations and proposals
• Support the sales team in achieving targets and closing deals
Technical Sales Support
• Translate customer requirements into suitable ICT solutions
• Provide clear and compelling product and solution advice
• Maintain up-to-date knowledge of IT products, services, and trends
Sales Process & Pipeline Management
• Manage leads and opportunities throughout the sales cycle
• Maintain accurate data in CRM systems
• Monitor pipeline and proactively follow up to drive conversions

Relationship Management
• Build and maintain strong customer relationships
• Identify upselling and cross-selling opportunities
• Ensure a high level of customer satisfaction and long-term engagement


Requirements

Required Skills & Competencies
● Minimum 2–5 years of experience in inside sales, sales support, or customer service
● Strong communication skills in English, Dutch, and Papiamentu
● Commercial mindset with strong negotiation and persuasion skills
● Proficiency in Microsoft Office and CRM systems
● Strong interpersonal and organizational skills
● Affinity with or basic knowledge of ICT solutions
● Ability to perform in a fast-paced, results-driven environment


Benefits

• Competitive salary and performance-based incentives
• Continuous learning and professional development opportunities
• A collaborative, energetic, and growth-oriented work environment
• The opportunity to contribute to impactful IT projects and solutions

Core Responsibilities

The Inside Sales Engineer acts as the link between customers and technical teams to identify needs and develop tailored ICT solutions. Responsibilities include managing the sales pipeline, preparing quotations, and driving revenue growth through customer engagement.

Requirements

Candidates need 2-5 years of experience in inside sales or customer service and fluency in English, Dutch, and Papiamentu. A commercial mindset and basic knowledge of ICT solutions are required to perform in a fast-paced environment.

Benefits

  • Competitive Salary
  • Performance-based Incentives
  • Continuous Learning
  • Professional Development Opportunities
  • Collaborative Work Environment

About I AM Recruitment

Industry: Events Services

Company size: 2-10 employees

'I am' Two of the most powerful words; For what you put after them, shapes your reality 'i am' is the statement of confidence about what you do, who you are and what you want from your work – we ensure we have eventful conversations that result in the best candidates in the best roles! We are the experienced conversation in the World of Events recruitment. We are a new recruitment agency with a heritage. We have lived and breathed events working in the industry as Event Professionals our own way and now; want you to fulfil your legacy. You could say we are like an old dog that is always learning new tricks! Here at ‘I am’ we specialise in recruitment across the events spectrum from experiential and live events to corporate and commercial, charity and event services. From grass roots to Directorships full time, or freelance we only work in the areas we have so we can talk about what we know.... For more information, please contact; Elly Walsh - [email protected] - 07885 730 392 OR send your CV to [email protected] Follow us on Facebook for interesting articles and job updates i am Recruitment - www.facebook.com/iamrecruitmentuk Specialties Specialist recruitment agency for the World of Events and Marketing.

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Added 3 months ago