Next Job Abroad logo

Dutch-speaking Customer Service Representative - Relocate to Spain

Next Job Abroad

Amsterdam
Full-time
0-2 years experience
Hybrid

Key Skills

Dutch Language
English Language
Customer Service
Technical Troubleshooting
Cross-selling
Upselling
Communication Skills
Computer Skills

Job Description

Start Your New Life in Sunny Spain!

Have you always dreamed of living by the Mediterranean? This is your opportunity to relocate to Alicante or Málaga and combine an exciting international career with the Spanish lifestyle. Enjoy sunshine, beautiful beaches, a lower cost of living, and a friendly international working environment while supporting customers in your native language.

What you will do:
  • Provide customer support via phone, email, and chat.
  • Assist customers with questions about mobile services, home internet, and TV.
  • Help with SIM card activation, internet setup, TV installation, and basic technical troubleshooting.
  • Deliver friendly, professional, and solution-oriented customer service.
  • Identify opportunities for cross-selling and upselling (full training provided).
  • Maintain accurate customer records and work closely with your team to ensure an excellent customer experience.
What you will bring:
  • Native-level Dutch (C2) and good English (B1+).
  • EU passport or the legal right to work in Spain.
  • Strong communication and customer service skills.
  • Comfortable speaking with customers and recommending additional products or services.
  • Basic technical understanding and good computer skills.
  • Positive, proactive, and eager to learn.
  • Flexible to work shifts, including evenings and weekends.
Why this role is a great opportunity

This is more than a customer support job.
It’s a chance to live abroad, work with a global brand and develop skills that look fantastic on an international CV.

What’s included:
  • Permanent Spanish employment contract.
  • Excellent salary.
  • Performance bonus of up to 15%.
  • Paid 4-week training and ongoing coaching.
  • Hybrid working model available after the initial onboarding period.
  • Relocation package - including accommodation, relocation bonus and flight reimbursement.
  • Full support with administrative processes.
  • Career development opportunities within an international company.
  • Work in a fun, multicultural environment with Dutch-speaking colleagues.

You’ll be joining a multinational environment where your development actually matters. Ready for your next adventure?

Core Responsibilities

Provide customer support via phone, email, and chat regarding mobile, internet, and TV services. Handle technical troubleshooting, SIM activations, and identify opportunities for cross-selling and upselling.

Requirements

Candidates must have native-level Dutch (C2), good English (B1+), and the legal right to work in Spain. Strong communication skills and flexibility to work shifts, including evenings and weekends, are required.

Benefits

  • Permanent Spanish employment contract
  • Performance bonus of up to 15%
  • Paid 4-week training
  • Ongoing coaching
  • Relocation package
  • Accommodation
  • Relocation bonus
  • Flight reimbursement
  • Administrative process support
  • Career development opportunities

About Next Job Abroad

Industry: Human Resources Services

Company size: 2-10 employees

Next Job Abroad helps people across Europe find their next job abroad.   We’re an international recruitment agency focused on relocation jobs in Europe, matching language-speaking candidates with roles in customer support, tech, sales and iGaming.   We guide candidates through every step. From first interview to relocation and life in a new country, making the move abroad simpler, safer and stress-free.   - Jobs abroad across Europe - Language-based roles - iGaming jobs  - Free career & relocation support   Ready for a new chapter? Apply directly at: https://nextjobabroad.com

Added 3 months ago