Contracts Manager
Key Skills
Job Description
What you will do on your journey with WebBeds.
As a Contracts Manager you will play a critical role in securing competitive hotel contracts for the regions under your remit. Your efforts will contribute to achieving the company's KPIs, including securing the ideal mix of hotels, competitive pricing, availability, and margins. You will have full ownership and are responsible for all revenue streams coming into the destination that you manage.
In this role you will:
Key responsibilities
Contract negotiation: Negotiate and secure contracts with hotels in your allocated regions to meet the company’s KPIs, including the number and mix of hotels, competitive pricing and availability, and the revenue performance of hotels in your portfolio.
Relationship management: Develop and maintain relationships with hotel partners, ensuring alignment with WebBeds’ strategic goals.
Performance review: Regularly review the performance of contracted hotels, addressing issues related to pricing, availability, or quality.
Market research: Conduct market research to identify opportunities for expansion and ensure competitiveness in assigned regions.
Strategic collaboration: Collaborate with the regional leadership to develop and implement effective contracting strategies.
Metric analysis: Monitor and analyse destination performance metrics to ensure continuous improvement and alignment with company goals.
The skills we would love to see in your suitcase!
Minimum 2 years contracting experience in hotel industry (OTAs, Bed banks, Tour Operators).
Strong knowledge of the assigned region(s) and its hospitality market dynamics.
Demonstrated ability to meet revenue targets in a competitive environment.
Experience in building and managing relationships with hotel partners.
Familiarity with online distribution platforms, APIs, or cloud-based systems is a plus.
Excellent analytical and organizational skills.
Ability to secure favourable terms while maintaining strong relationships with partners.
Deep understanding of the travel and accommodation market in assigned regions
Capable of evaluating market trends and performance data to make informed decisions.
Strong interpersonal and written skills for liaising with internal and external stakeholders.
Demonstrated ability to meet or exceed performance targets in a fast-paced environment.
Proactive and resourceful in overcoming challenges and identifying innovative solutions.
Contracting experience gained with the hotel industry.
Able to develop and maintain strong and trusting relationship with hoteliers.
Educated to degree level of equivalent or equivalent professional qualification.
Understanding of current contracting landscape (dynamic and static models)
Highly accurate with excellent attention to detail.
Well-developed written and verbal communication skills.
Professional fluency in English.
Able to work well under pressure and meet strict deadlines.
Core Responsibilities
The Contracts Manager is responsible for negotiating and securing competitive hotel contracts to meet KPIs regarding pricing, availability, and margins. They manage revenue streams for assigned destinations and maintain strategic relationships with hotel partners.
Requirements
Candidates need at least 2 years of contracting experience in the hotel industry and a degree or equivalent professional qualification. Strong analytical skills and a deep understanding of hospitality market dynamics and distribution models are required.
About Web Travel Group
Industry: Travel Arrangements
Company size: 1,001-5,000 employees
The Web Travel Group, an ASX 200 listed company (ASX: WEB), is a global B2B organisation servicing the travel industry, connecting hotels and other travel sellers to a diverse network of travel buyers all over the world through our trade only digital travel marketplace brand – WebBeds. In September 2024, we changed our name from Webjet Limited to the Web Travel Group as part of a Demerger. The Webjet Group (Webjet B2C - comprising of Webjet OTA, GoSee, Trip Ninja) demerged from the Web Travel Group, creating two independent and simplified companies, improving our ability to pursue independent strategic priorities and growth agendas relevant to our businesses. Find out more about the Web Travel Group at: www.webtravelgroup.com