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Housekeeping Manager

The Social Hub

Amsterdam
Full-time
2-5 years experience
On-site

Key Skills

Housekeeping Management
Leadership
Team Motivation
Outsourced Vendor Management
Inventory Management
Quality Control
Staff Training
Process Improvement
Communication
English Fluency
Dutch Fluency

Job Description

Your Mission, Should You Choose to Accept It 

As our Housekeeping Manager, you take the lead in creating spotless, welcoming spaces that feel like home the moment someone steps inside. You guide an outsourced housekeeping team with confidence, keeping every room, corner, coworking space, and community area looking its best. You set the rhythm of daily operations, spot what others miss, and know exactly how to bring teams together around high standards and smart workflows. You’re the kind of leader who lifts others up and turns routines into smooth, enjoyable work. 

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

  • Lead daily housekeeping operations and keep everything running smoothly 
  • Coordinate schedules, workflows, and room rotations for the outsourced team 
  • Keep all rooms and public spaces spotless and ready to impress 
  • Work closely with Facilities whenever maintenance support is needed 
  • Keep an eye on stock levels and manage your housekeeping inventory 
  • Inspect rooms and common areas to maintain quality and safety standards 
  • Train and coach team members to grow their skills and confidence 
  • Drive improvements in cleanliness, efficiency, and guest satisfaction 

What You’ll Have 

  • You have at least 2 years of experience in a housekeeping management role 
  • You bring strong leadership skills and know how to motivate and guide a diverse team 
  • You have experience collaborating with outsourced teams or service providers 
  • You bring a sharp eye for detail and a love for well-organized operations 
  • You have a proactive way of working and enjoy improving processes 
  • You have solid communication skills and confidence working with multiple departments 
  • You speak fluent English and Dutch, any other languages are a plus 

What We Offer 

  • The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
  • The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
  • The chance to learn and grow in your role with the potential for future growth   
  • Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
  • A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.  

 

Core Responsibilities

Lead daily housekeeping operations and coordinate outsourced teams to maintain spotless rooms and public spaces. Manage inventory, conduct quality inspections, and collaborate with facilities to ensure high standards of cleanliness and guest satisfaction.

Requirements

Requires at least 2 years of experience in housekeeping management and a proven ability to lead diverse or outsourced teams. Candidates must be fluent in both English and Dutch with a strong eye for detail and proactive approach to process improvement.

Benefits

  • Discounts at European properties for employees, friends, and family
  • Professional growth and learning opportunities
  • Workplace events
  • B Corp company impact

About The Social Hub

Industry: Hospitality

Company size: 201-500 employees

Our mission is to create boundary-blurring spaces where students, travelers, mobile professionals, creative nomads and enterprising minds can connect and thrive in smart design co- living and co-working spaces.   Following the launch of co-working space TSH COLLAB, The Student Hotel is now a Complete Connected Community. The debut TSH COLLAB facility is located at our flagship hotel, The Student Hotel Amsterdam City, and offers flexi-desk space, dedicated offices, mini classrooms as well as access to an Olympic-size lap pool (SwimGym), a world-class gym, an auditorium, restaurant, constant connectivity, endless inspiration and excellent coffee. This is the final piece in our fully-integrated co-living and co-working world.    The Student Hotel will introduce membership-based workspaces and related perks to all our existing and new locations.   We will expand to 65 locations in 5 years time, with at least 17,550 rooms and over 620,000 square meters of co-living and co-working space in the Netherlands, Italy, Spain, France and Germany making us the leading connected community hybrid provider in Europe.

Added 3 months ago