Next Job Abroad logo

Escape to the Sun: Dutch-Speaking Customer Support Role in Alicante, Spain

Next Job Abroad

Breda
Full-time, Part-time
0-2 years experience
Hybrid

€2,094

Work Arrangement

Office Days per Week: 3 days

Key Skills

Dutch Fluency
English Proficiency
Technical Troubleshooting
Customer Support
Communication Skills
Problem Solving
Database Management
SIM Activation
Router Configuration

Job Description

Earliest Start Dates: 20 July 2026 or 03 August 2026

Work Hard, Beach Harder: Your Passport to Alicante Awaits!

Looking for a vibrant coastal city with 300+ days of annual sunshine, incredible nightlife, an affordable cost of living, and an authentic Mediterranean soul? Alicante is rapidly becoming Europe's absolute top hub for young digital professionals. We are offering an immediate ticket to start fresh, build an international resume, and join a lively, tight-knit group of Dutch expats who work hard and enjoy the coastal lifestyle to the fullest.

As our newest Tech & Support Specialist, you’ll act as the empathetic problem solver for customers back in the Netherlands. From assisting with device installations to discussing exciting account updates, you will hold the keys to delivering a fantastic digital experience.

The Daily Breakdown
  • Inbound Communications: Jump on calls, live web-chats, and emails to rescue Dutch customers facing connectivity puzzles. No dull outbound cold calling schedules here.
  • The Tech Whisperer: Help users step-by-step with real-world troubleshooting—activating SIMs, walking them through mobile data settings, or getting their home TV box and high-speed routers online.
  • Value Creation: Introduce smart, value-driven product updates and promotional extensions to existing customers. No prior sales experience needed—our premium paid training ensures you'll feel completely natural doing it.
  • Operational Care: Maintain accurate database profiles to ensure our service pipeline runs flawlessly.
  • Linguistic Skills: C2 or Native-level fluency in Dutch, with comfortable conversational skills in English (B1 or higher).
  • The Energy: You possess a naturally warm, engaging phone voice, a proactive mindset, and a positive attitude that brightens up a room.
  • Computer Savvy: You know your way around standard software interfaces, love finding solutions, and enjoy picking up new skills.
  • Legal Readiness: A valid EU Passport or Spanish residency documentation is required to finalize your formal Spanish contract immediately.
  • Schedule Commitment: Total comfort handling a rotational schedule within our operating windows (Mon–Fri 08:00–20:00, Weekends 09:00–17:30). Your availability is mandatory for Monday morning shifts, Friday evenings, 3 evenings weekly until 20:00, and 2 weekends monthly.
  • Flexible Contract Options & Pay: Work full-time or enjoy more free time to explore Spain. We offer flexible contract sizes ranging from 32 to 39 hours per week, with a competitive base salary of up to €2,094 gross/month (plus an extra 15% performance bonus every single month to boost your bank account).
  • Fully Paid Academy: 4 complete weeks of specialized on-site classroom learning, tech nesting, and personal coaching to get you certified and confident.
  • The Hybrid Shift: Kick off your first 3 months bonding on-site with your team. Once you're fully up to speed, enjoy working up to 2–3 days per week from home.
  • Career Fast Track: We love promoting internally. Transition rapidly into Quality Coaching, Corporate Training, or Team Leadership positions.
  • Summer Relocation Cash & Support (July / August Arrivals): Relocate independently and secure a massive €1,500 relocation cash bonus paid with your 2nd salary + up to €500 flight reimbursement! (Already living in Spain but want the coast? Grab a €750 cash moving bonus instead). Plus, our dedicated HR team will assist you step-by-step with your Spanish Social Security setup.

Stop dreaming about a Mediterranean summer and make it your everyday reality. Hit apply, submit your CV, and let’s talk!

Core Responsibilities

Provide technical support to Dutch customers via calls, chats, and emails to resolve connectivity and device issues. Promote value-driven product updates and maintain accurate customer database profiles.

Requirements

Requires native or C2 level Dutch fluency and B1 English, along with a valid EU passport or Spanish residency. Candidates must be comfortable with a rotational shift schedule including weekends and evenings.

Benefits

  • Relocation Cash Bonus
  • Flight Reimbursement
  • Performance Bonus
  • Paid Training Academy
  • Hybrid Work Option
  • Career Advancement Opportunities
  • Social Security Setup Assistance

About Next Job Abroad

Industry: Human Resources Services

Company size: 2-10 employees

Next Job Abroad helps people across Europe find their next job abroad.   We’re an international recruitment agency focused on relocation jobs in Europe, matching language-speaking candidates with roles in customer support, tech, sales and iGaming.   We guide candidates through every step. From first interview to relocation and life in a new country, making the move abroad simpler, safer and stress-free.   - Jobs abroad across Europe - Language-based roles - iGaming jobs  - Free career & relocation support   Ready for a new chapter? Apply directly at: https://nextjobabroad.com

Added 3 months ago