Client Advisor Aruba Store
Key Skills
Job Description
Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Client Advisor Part time career opportunity available at our Renaissance Mall Aruba Boutique.
Role:
Dolce & Gabbana Client Advisor serves as the primary point of contact for delivering an exceptional client experience. This role is responsible for engaging with clients to understand their needs, providing personalized styling advice, and ensuring a seamless shopping experience aligned with the brand’s luxury standards. The Client Advisor also supports daily store operations, including client outreach, product presentation, and sales performance.
MISSION:
Provide impeccable service to our clients and be a true ambassador of the brand ensuring that every client is treated according to the Dolce & Gabbana expectations.
Tailor the client experience in order to exceed their expectations while supporting the team by providing, mentoring and ensuring smooth running of the sales ceremony on the shop floor
Demonstrate excellent knowledge of the products as well as of the Dolce & Gabbana history and heritage and serving as a role model by prioritizing client’s interest and consistently achieving monthly sales targets.
Proactively using clientele tools and make the most of their time ensuring the achievement of individual and store goals, enhancing and developing the business.
Ensure qualitative monitoring and updating (CRM), to build and retain relationships with our current customer and identify potential clients.
Ensure the achievement of the sales goals, enhancing and developing the business
Sourcing new clients using the CRM tools
Maintaining and building productive long-term relationships with DG loyal clients
Oversee the organization's sales policies, objectives and initiatives
Assist in merchandising and maintenance of the shop floor
Profile:
1+ years of Luxury Retail Sales Experience
Excellent written and verbal communication skills
Women's and Men’s RTW experience
Core Responsibilities
Serve as the primary point of contact to deliver an exceptional luxury client experience and personalized styling advice. Manage client relationships through CRM tools and support daily store operations to achieve sales targets.
Requirements
Requires over one year of experience in luxury retail sales with specific expertise in women's and men's ready-to-wear. Excellent written and verbal communication skills are essential.
About Dolce & Gabbana S.r.l.
Industry: Retail Luxury Goods and Jewelry
Company size: 1,001-5,000 employees
Milan, 1984: a plaque outside a small office shows the surnames Dolce&Gabbana, almost as if it were a professional studio. Domenico Dolce and Stefano Gabbana, with only two million lire in their pockets, thus began to write the history of the brand that they would have founded shortly after, in 1985, giving life to an all-Italian dream made up of craftsmanship, tailoring tradition, Mediterranean culture, innovation instinct and a pinch of irony. The first clothing collections would follow over time with a wide and varied offer, an expression of dedication, study and research: a virtuous path that culminates in 2012 with the dream of high fashion. Behind every Dolce&Gabbana creation lie the secrets of many crafts, the devotion to work, attention to detail and love for beauty. After more than thirty-five years, Dolce&Gabbana continues to be inspired by Italian art, traditions and culture by offering clothes, accessories, jewellery and watches that embody a unique heritage of knowledge and emotions.