
Sales Support Engineer
Key Skills
Job Description
Do you get excited at the thought of working for an international organization that designs its own high-quality solutions for the HVAC industry to help create a better world? Do you enjoy working in an international corporate culture where you have the opportunity to make a real impact? Are you commercially driven, communicatively strong, and do you have insight into HVAC systems? Then the role of Sales Support Engineer at IMI Hydronic Engineering could be the perfect challenge for you.
As a Sales Support Engineer at IMI, you play a crucial role in our team. You support the sales process, advise customers on our HVAC solutions, and ensure smooth order handling. With your ability to connect people and your expertise, you help ensure that processes run efficiently and communication flows smoothly.
What will you do?
As a Sales Support Engineer, you are our first point of contact for partners with questions, mainly installers, wholesalers, and end customers. Together with your colleagues in the field sales team, you are responsible for providing these partners with the best possible support. Whether it concerns technical, logistical, or commercial questions, you provide the right solution by phone or email regarding all products and services of IMI Hydronic Engineering.
We offer you the opportunity to achieve growth with your commercial skills. You have a keen eye for the right opportunities in the market and know how to turn them into concrete results together with the entire sales team. As a Sales Support Engineer, you will have a versatile role in which you act as the link between our partners, the account managers, and other (technical) departments within IMI.
To be successful as a Sales Support Engineer at IMI, you already have some experience in a customer-focused and commercial environment. You enjoy interacting with both internal and external customers and see it as a challenge to convert quotation requests into deals. Work experience in the HVAC industry is preferred.
What we offer:
An attractive salary and a fixed annual bonus
29 vacation days and 1 company closure day (after Ascension Day)
A favorable pension scheme with no employee contribution
A strategic training plan to expand your knowledge of our products
Training opportunities to further develop your personal skills
Additional employee insurances such as WIA excess coverage
An independent role in an international environment
What we ask:
MTS/MBO level 3/4 (technical vocational education)
Knowledge of HVAC applications
Experience with CRM systems (Salesforce)
At least 2 years of experience in a similar role
- We are looking for a native Dutch speaker
- Good command of the English language
The Sales Support Team
From the office in Bodegraven, IMI Hydronic Engineering works daily with the team to serve customers in the Dutch market and achieve the set objectives.
As a Sales Support Engineer, you will join an enthusiastic and driven inside sales team. Assigned to a specific region, you will work closely with colleagues in the field sales team to efficiently provide customers with the right information and quotations. You will be supported by the latest software and training within our field. In addition, you will be part of a friendly and close-knit team where colleagues support one another.
Pioneering technology for a better world
IMI Hydronic Engineering designs, builds, and maintains high-quality technological products worldwide for liquid and air flow applications to help create a better world. Every day, our dedicated Dutch team works to serve the local market as effectively as possible.
Would you like to be part of this? Then apply with your CV and a motivation letter.
Core Responsibilities
The Sales Support Engineer serves as the primary contact for partners, providing technical, logistical, and commercial support for HVAC solutions. They act as a link between customers, account managers, and technical departments to convert quotations into deals.
Requirements
Candidates should have a technical vocational education (MTS/MBO level 3/4) and at least 2 years of experience in a similar commercial role. Proficiency in Dutch and English, as well as experience with Salesforce and HVAC applications, is required.
Benefits
- Attractive Salary
- Fixed Annual Bonus
- 29 Vacation Days
- Company Closure Day
- Pension Scheme With No Employee Contribution
- Strategic Training Plan
- Personal Skills Development Training
- WIA Excess Coverage Insurance
About IMI Climate Control
Industry: Industrial Machinery Manufacturing
Company size: 10,001+ employees
IMI is a global leader in fluid and motion control, serving markets underpinned by three long-term megatrends – Energy, Automation and Healthcare. We apply world-class engineering expertise to optimise performance and deliver consistent, long-term value – for our customers and our business. We engineer bespoke solutions, including valves, actuators and controls, that enhance our customers’ safety, productivity and sustainability. Developed in deep partnership with our customers, our customised solutions are a small part of their systems but deliver outsized impact.