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CRM Intern

NextEnergy BV

Utrecht
Full-time
0-2 years experience
Hybrid

€750 per month

Work Arrangement

Office Days per Week: 3 days

Key Skills

CRM
Email Marketing
Customer Retention
Customer Segmentation
Marketing Automation
Data Analysis
HubSpot
Excel
Dutch Language
English Language
Customer Communication
Campaign Management

Job Description

We’re looking for a curious and proactive CRM Intern who’s excited to help shape the future of energy. At NextEnergy, you’ll join a fast-growing scale-up where you can make an impact from day one. From improving customer communication to strengthening long-term relationships, your work really matters.

Are you interested in customer engagement, retention and smart marketing automation? Then keep reading.

 

Who are we? 

More and more of our electricity comes from the sun and wind, which means prices move along with it. Yet many households in the Netherlands are still tied to outdated fixed rates and miss out on the benefits of flexible pricing. We believe there’s a better way. We make dynamic energy accessible to everyone, so you can easily take advantage of cheaper, and sometimes even free, moments.

With smart technology and a fair, transparent approach, we ensure that the energy transition is not only good for the planet, but also for your wallet.

At NextEnergy, you join a fast-growing company where innovation is at the core. A place where we build the future of energy together and grow as a team. We give you the space to make an impact, take initiative and share ideas. Because at NextEnergy, we’re not working around the energy transition, we’re working right in the middle of it.

 

What will you do? 

As a CRM Intern, you’ll work closely with marketing, customer operations and product teams. You’ll support the setup, execution and improvement of customer-focused campaigns and communications. 

With guidance, you’ll learn how to: 

  • Create and send customer communications 

Including onboarding emails, product updates, surveys, contract-related communication and loyalty incentives. 

  • Support CRM and email flows 

Help build, test and optimize flows focused on retention, activation, upsell and churn prevention. 

  • Customer segmentation & modelling 

Think along about how to segment customers (e.g. loyal users, battery customers) and tailor communication accordingly. 

  • Support survey & feedback processes 

Assist in setting up, sending and analysing customer surveys to identify insights and opportunities. 

  • Campaign support 

Contribute to campaigns for new products, upgrades or services, including follow-up and reporting. 

  • Improve operational marketing processes 

Help make manual processes smarter, more consistent and scalable. 

In short: a broad internship where marketing, CRM and customer experience come together. 


What do you bring? 

  • You’re enrolled in a relevant HBO or university programme (e.g. marketing, communication, business, data) 

  • Interest in CRM, email marketing and customer retention 

  • You work structured and enjoy working with processes and data 

  • You write and communicate clearly in Dutch and English 

  • Available at least 3 days per week at our Utrecht office 

  • Experience with tools like HubSpot or Excel is a plus (not required) 

  • You’re curious, proactive and not afraid to suggest improvements 

Not a perfect match on paper, but still excited? We’d still love to hear from you. 

 

What do we offer? 

  • Internship allowance of €750 per month (40 hours) 

  • Flexible working hours 

  • Plenty of responsibility and learning opportunities 

  • Guidance from experienced marketing and CRM professionals 

  • Travel reimbursement (>10 km) 

  • 25 vacation days (full-time basis) 

  • Bucketlist day: one extra day off per year 

  • Free lunch at the office 

  • Free sports classes via Urban Sports Club 

  • Discounts via Corporate Benefits 

  • Monthly drinks and team events 

  • Referral bonus up to €2,000 

 

Ready to kick-start your career?

Join NextEnergy and turn your ideas into real impact. Apply now!

Core Responsibilities

Support the execution and optimization of customer-focused CRM campaigns, including onboarding, retention, and loyalty flows. Assist in customer segmentation, survey analysis, and the improvement of operational marketing processes.

Requirements

Must be enrolled in a relevant HBO or university program in marketing, communication, business, or data. Requires proficiency in Dutch and English and a proactive approach to working with data and processes.

Benefits

  • Internship Allowance
  • Flexible Working Hours
  • Travel Reimbursement
  • 25 Vacation Days
  • Bucketlist Day
  • Free Lunch
  • Free Sports Classes via Urban Sports Club
  • Corporate Benefits Discounts
  • Monthly Drinks and Team Events
  • Referral Bonus

About NextEnergy BV

Industry: Renewable Energy Semiconductor Manufacturing

Company size: 11-50 employees

NextEnergy is simplifying the adoption of green energy technologies through marketing an advanced design of renewable products and designing reliable installation methodologies. As a highly reputable green energy company we are forging a new path for a technology our founders have been involved with since 1980. This technology's time has come and with the team we are assembling our company has set a course for high growth and international expansion.

Added 3 months ago