Operations Supervisor
Key Skills
Job Description
About the role
As an Operations Supervisor, you play a key role in ensuring the smooth and efficient day-to-day running of warehouse operations. You will guide and support a team of around 15+ colleagues, helping to create a safe, productive, and inclusive working environment.
You work closely with different departments to keep operations aligned and responsive to changing business needs. This role matters because it directly impacts service quality, team engagement, and operational performance.
How you will contribute
- Coordinate daily warehouse operations and support a team of 15+ employees to achieve shared goals
- Ensure processes are clearly documented and consistently followed across the team
- Plan and adjust staffing levels based on forecasts and operational targets
- Monitor key performance indicators, quality metrics, and productivity data, ensuring accurate and timely reporting
- Support the implementation and follow-up of improvement actions, including CAPAs and workplace organisation standards (5S/5C)
- Lead and support employee conversations related to performance, attendance, and wellbeing, in line with HR processes
- Collaborate with other departments to maintain smooth workflows and effective communication
- Promote a safe and compliant working environment by supporting QEHS standards and reporting incidents or risks
- Identify opportunities to improve safety, efficiency, and operational processes
- Support issue resolution by coordinating with IT and other support functions
What you will bring
Must have
- Experience in a warehouse or logistics environment, including team coordination or supervisory responsibilities
- Ability to communicate clearly in English (spoken and written). Dutch is a bonus
- Confidence in working with data, reporting tools, and systems (e.g. Microsoft Office and warehouse systems)
- Ability to plan work, manage priorities, and adapt in a changing environment
Nice to have
- Experience supporting performance and people development processes
- Knowledge of quality or continuous improvement practices
- Experience in workforce planning or budget awareness
#LI-SD2
Core Responsibilities
Coordinate daily warehouse operations and lead a team of over 15 employees to ensure productivity and safety. Monitor KPIs and implement process improvements while collaborating with other departments to maintain smooth workflows.
Requirements
Requires experience in warehouse or logistics environments with supervisory responsibilities and proficiency in English. Candidates must be comfortable working with data, reporting tools, and warehouse management systems.
About DP World
Industry: Transportation, Logistics, Supply Chain and Storage
Company size: 10,001+ employees
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 119,000 employees from 164 nationalities, spanning 83 countries on six continents and 560+ business units, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE