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Lead Logistics Operative
Key Skills
Job Description
Lead Logistics Operative
Department: Logistics
Employment Type: Full Time
Location: Dieren, Netherlands
Reporting To: Logistic Manager
Description
Every item that passes through our hands is unique, often vintage, and customer-owned. That means care, precision, and accountability are at the heart of everything we do.
We work collaboratively with other teams, from Appraisals to Quality Control, ensuring every product’s journey is smooth, transparent, and handled with pride.
Alongside hands-on operational responsibilities, you’ll act as a trusted point of support for the wider team, helping to coordinate workflow, solve problems in real time, and guide best practices across logistics processes. You’ll use your experience to identify inefficiencies, support onboarding and cross-training, and help maintain high operational standards across the department.
This role is ideal for someone with strong logistics experience who enjoys taking ownership, supporting others, and driving continuous improvement, while remaining actively involved in day-to-day operations.
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- Build a strong understanding of Arcavindi’s end-to-end logistics operations and stock flow.
- Learn operational priorities across check-in, sorting, packing, dispatch, and returns.
- Develop confidence using internal systems, workflows, and quality standards.
- Support safe and accurate stock processing while learning wider operational responsibilities.
- Become a reliable go-to person for operational support and process guidance.
- Help maintain work flow efficiency across logistics areas during busy periods.
- Support onboarding and informal coaching of newer operatives.
- Identify and escalate stock discrepancies, operational risks, or bottlenecks quickly and effectively.
- Demonstrate strong ownership of quality, organisation, and stock handling standards.
- Lead by example in maintaining productivity, accuracy, and safe working practices.
- Support smooth coordination between logistics and other operational departments.
- Take ownership of operational areas, ensuring standards are consistently maintained.
- Contribute ideas and practical solutions to improve layouts, processes, and team efficiency.
- Support operational readiness during peak trading periods, process changes, or new initiatives.
Key Responsibilities
- Maintain exceptional standards of stock accuracy, handling, and organisation.
- Support the smooth day-to-day flow of logistics operations across departments.
- Act as a trusted operational support for colleagues and new starters.
- Identify opportunities to improve efficiency, reduce errors, and streamline workflows.
- Protect the integrity and value of vintage and precious goods through exceptional care and attention.
- Promote a safe, organised, and proactive warehouse culture.
- Support the achievement of departmental productivity and quality targets.
- Process, inspect, organise, and dispatch stock to the highest operational standards.
- Process Oversight: Serve as the primary contact for technical issues.
- Operational Support: Manage team calendars, meeting schedules, travel arrangements, and documentation.
- Administration: Process reports, manage team databases, and handle logistics.
- Workflow Coordination: Assist Team Leads with task distribution and throughput.
- Equipment Leadership: Act as a subject matter expert for EPT and Reachtruck operations.
- Process Improvement: Streamline team processes to enhance efficiency.
- Communication Bridge: Facilitate clear directives between management and the floor in English.
- Support workflow coordination across logistics functions during daily operations.
- Assist with prioritisation of workload and movement of stock between departments.
- Handle vintage, fragile, and high-value goods with exceptional care and accountability.
- Support onboarding and cross-training of operatives across logistics functions.
- Escalate operational issues, stock discrepancies, damages, or process concerns promptly.
- Maintain accurate digital records using internal systems.
- Help maintain high housekeeping, organisation, and safety standards across logistics areas.
- Contribute to continuous improvement initiatives and operational problem-solving.
- Provide hands-on support during peak periods and changing operational demands.
Skills, Knowledge and Expertise
- Previous experience in logistics, warehouse, fulfilment, or stock control environments.
- Expert-level process knowledge and certified proficiency in EPT/Reachtruck.
- Strong English communication skills.
- Demonstrated leadership and problem-solving abilities.
- Strong understanding of warehouse operations and stock flow processes.
- Excellent attention to detail and organisational skills.
- Proven ability to work efficiently while maintaining high quality standards.
- Confident supporting and guiding others in operational best practices.
- Physically capable of safely lifting and moving items up to 30kg.
- Comfortable adapting in a fast-paced and evolving operational environment.
- Basic IT competency for inventory systems and operational data entry.
- Positive, dependable, and collaborative approach to teamwork.
- Organizational Skills: Exceptional ability to manage multiple schedules, priorities, and logistics.
- Communication Skills: Strong verbal and written English skills for reporting and coordination.
- Problem-Solving: Ability to resolve conflicts, remove blockers, and manage contingencies.
- Technical Proficiency: Competence in MS Office, Google Workspace, and project management tools (e.g., Notion or Asana).
- Interpersonal Skills: Ability to collaborate with diverse team members and maintain a positive work environment.
Core Responsibilities
Oversee daily logistics flow, including check-in, packing, and dispatch, while maintaining high standards for the handling of high-value vintage goods. Provide operational support, coordinate workflows, and guide the team to ensure productivity and accuracy on the warehouse floor.
Requirements
Requires previous experience in logistics or fulfillment with certified proficiency in EPT and Reachtruck operations. Candidates must have strong English communication skills and the physical ability to lift items up to 30kg.
About Vintage Cash Cow
Industry: Internet Marketplace Platforms
Company size: 201-500 employees
Vintage Cash Cow is a fast-growing circular economy business on a mission to make it easy and rewarding for people to declutter responsibly! We're pioneers in our industry — put simply, no one else is doing it like us. With over 300 employees, we're building a unique operation powered by hundreds of in-house experts in vintage, antiques, and second-hand goods. Together, we’re redefining how people value and recycle the past, helping customers turn unwanted items into money while promoting sustainability and reuse. As we continue to scale, we’re always on the lookout for talented, passionate individuals to join us in shaping the future of the vintage and re-commerce world!