Manager Call Center Italy
Key Skills
Job Description
An international digital skills platform for children aged 7 to 17. We are an experienced and innovative startup operating in over 40 countries and educating more than 30,000 children worldwide. As a dynamic global tech company and digital skills platform, we offer tremendous opportunities for growth and career development.
Responsibilities: Contacting clients via phone and other communication channels to sign them up for a trial lesson. Providing information about products/services, answering client questions and concerns, and resolving them effectively. Ensuring clients are enrolled, re-enrolled, and confirmed for trial lessons. Supporting clients throughout the process of enrolling in our school.
What makes you the best candidate?
You can work full-time (hours are very flexible, but you must be available to work on Saturdays and Sundays); You have a Windows or Mac computer/laptop and a stable internet connection; You are fluent in Polish or have a professional level of communication with clients; Knowledge of CRM systems will be an additional advantage.
What will you get in return?
Work from home — if you have a computer/laptop with a webcam, microphone, and stable internet connection, you can work from anywhere in the world. Fast growth opportunities. Work well, and there are no limits to the position you could hold two months from now. Employee discounts on all our amazing products for your family and friends. If you believe you are the right candidate for this position, send us your CV.
Core Responsibilities
Contact potential clients via phone and other channels to sign them up for trial lessons. Provide product information and support clients throughout the enrollment process.
Requirements
Candidates must be fluent in Polish and available to work full-time, including weekends. A computer with a stable internet connection is required, and CRM knowledge is an advantage.
Benefits
- Work From Home
- Fast Growth Opportunities
- Employee Discounts
About Kodland
Industry: E-Learning Providers
Company size: 1,001-5,000 employees
Kodland is an international online school of digital skills for children and teenagers from 6 to 17 years old. We teach programming, digital creativity and basic computer knowledge. The company started in 2018 and grew quickly throughout the years. Today, Kodland has 16,000 students and 1,000 teachers. The geography of the site is constantly expanding and includes over 40 countries. Our courses’ syllabuses are developed by teachers with extensive professional experience in Computer Science and are taught by qualified instructors. We are working on an international goal: to create the best educational content on the EdTech market, which will help our students to study effectively and gain the necessary knowledge to implement their own projects. Our team values: We enjoy what we do We value our colleagues and mark their positive results We feel our own contribution to the development of the company. If you feel that our values and goals are close to you, join our team to contribute to the education of children!