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Level Up in Europe: Dutch Customer Support Consultant in Sofia

Next Job Abroad

Rotterdam
Full-time
0-2 years experience
On-site

€1,740 per month

Key Skills

Dutch Fluency
English Proficiency
Customer Support
Troubleshooting
Digital Wallet Management
Communication Skills
Computer Literacy
Problem Solving

Job Description

🚀 Next Launch Date: 12.06 (The ultimate summer upgrade!)

Looking for an international adventure with a solid routine? ☕🎉

If you speak Dutch and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we’ve got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day:

  • Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
  • Keeping it friendly, helpful, and solution-oriented.
  • The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).
  • Fluency in Dutch + solid professional English skills.
  • A naturally helpful personality—you like talking to people and sorting out quick puzzles.
  • Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
  • Ready to move abroad, experience a new culture, and commit for at least 1 year.
  • Valid EU work rights (EU Passport).
  • The Paycheck: Steady monthly gross salary in Euros: €1.740
  • Monthly Rent Support: An extra €150 (300 BGN gross) accommodation allowance - added directly onto your salary every single month!
  • Flight Covered: We will reimburse your air tickets up to €150!
  • Airport Welcome: A friendly face will be waiting to meet you at the airport the moment you land.
  • 21 Days Free Hotel Stay: We cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
  • 4 Weeks of Paid Training: Hang out, learn the tools, and make friends before you even handle your first piece of live content.

Core Responsibilities

Provide non-technical troubleshooting for users of digital apps, mobile wallets, and streaming accounts via chat, email, and phone. Ensure a friendly and solution-oriented experience while resolving subscription and account issues.

Requirements

Candidates must be fluent in Dutch and professional English with valid EU work rights. A helpful personality and a commitment to relocate to Sofia for at least one year are required.

Benefits

  • Monthly Rent Support
  • Flight Reimbursement
  • Airport Welcome
  • 21 Days Free Hotel Stay
  • 4 Weeks of Paid Training

About Next Job Abroad

Industry: Human Resources Services

Company size: 2-10 employees

Next Job Abroad helps people across Europe find their next job abroad.   We’re an international recruitment agency focused on relocation jobs in Europe, matching language-speaking candidates with roles in customer support, tech, sales and iGaming.   We guide candidates through every step. From first interview to relocation and life in a new country, making the move abroad simpler, safer and stress-free.   - Jobs abroad across Europe - Language-based roles - iGaming jobs  - Free career & relocation support   Ready for a new chapter? Apply directly at: https://nextjobabroad.com

Added 4 months ago