Technical Project Manager / IAM Coordinator (m/w/d)
Key Skills
Job Description
Company Description
Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.
With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.
Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.
In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.
Job Description
In this role, I was responsible for coordinating the upgrade of the One Identity IAM platform to version 10, acting as the bridge between architects, engineers, stakeholders, and project teams to ensure smooth delivery and alignment across all workstreams.
Key responsibilities included:
- Coordinating end-to-end IAM upgrade activities across multiple technical teams
- Managing stakeholder communication and aligning technical solutions with business requirements
- Identifying dependencies, risks, and bottlenecks to ensure controlled execution
- Collaborating closely with architects, engineers, and the business project manager
- Facilitating clear communication between technical and non-technical stakeholders
- Applying a pragmatic, hands-on approach to project coordination and delivery
This role required a strong combination of technical understanding, stakeholder management, and project coordination skills within an Identity & Access Management environment.
Qualifications
- Proven experience coordinating IAM platforms / IT upgrades across multiple teams
- Strong understanding of Identity & Access Management (IAM) and technical environments
- Ability to manage stakeholders and act as bridge between business and IT
- Skilled in identifying risks, dependencies, and bottlenecks to ensure smooth delivery
- Experience working with Agile / Scrum or hybrid project environments
- Pragmatic, hands-on mindset with strong communication and problem-solving skills
Additional Information
All our positions are open to both women and men and are, of course, open to people with disabilities.
Core Responsibilities
Coordinate the upgrade of the One Identity IAM platform and act as a bridge between technical teams and business stakeholders. Manage end-to-end upgrade activities, identify risks, and ensure alignment across all workstreams.
Requirements
Proven experience coordinating IAM platforms or IT upgrades within Agile or hybrid environments. Requires a strong technical understanding of Identity & Access Management and excellent stakeholder management skills.
About EVERIENCE
Industry: IT Services and IT Consulting
Company size: 51-200 employees
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change. In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand. As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy: Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania). Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week. Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives. For a no-obligation quote, we offer a free benchmark on the status of your technological services. Digitalizing your processes is a matter of how, not if. As soon as possible, not when. Why not be supported by experts?