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Claims Technician I

MSIG Europe

Rotterdam
Full-time
0-2 years experience
On-site

Key Skills

Administrative Support
Claims Handling
Document Management
Record Keeping
Case Management
Communication
Initiative
Attention To Detail

Job Description

Your Career Starts Here

Want to break into a global industry  without years of experience? This isn’t just a job, it’s your entry point.

As a Claims Technician, you will get hands-on exposure to how real decisions are made, how complex claims are handled, and how an international business operates behind the scenes. From day one, you will be involved in real cases, building practical skills and understanding how everything connects.

We are not looking for a perfect CV. What matters is your curiosity, mindset, and willingness to learn. If you’re someone who asks questions, takes initiative, and wants to build a long-term career, this is where it starts.

Wherever you are starting from, we will give you the support, exposure, and opportunity to grow  and build something meaningful.

What You’ll Be Doing

See yourself as the person who keeps everything flowing, your role has real impact every single day.

 Support the team

  • Help keep the Claims team running smoothly with day-to-day admin support
  • Keep systems, documents, and records accurate and up to date
     

 Be at the centre of the action

  • Manage incoming claims and help direct them to the right people
  • Track progress and make sure nothing gets missed
     

 Learn how claims work

  • Support the handling of simpler claims
  • Learn when and how to escalate more complex cases
  • Build your understanding of the full claims lifecycle

What’s In It For You

  • A true career launchpad
    Start your career in a role that opens doors into claims, underwriting, operations, and beyond
  • Learn from experts
    Work alongside some of the best in the marine insurance market, gaining real, hands-on experience from day one
  • International exposure
    Be part of a global business with colleagues across Europe and beyond
  • Supportive team culture
    Join a collaborative, down-to-earth team where your contributions are genuinely valued
  • Variety and pace
    No two days are the same. You’ll be learning, growing, and building confidence quickly
  • Grow with us
    We invest in development and progression, this role is just the beginning

 Rewards & Benefits that Support You

  • 30 days holiday (based on a 40-hour week) — because balance matters!
  • 13th-month salary — an additional financial boost each year
  • Performance-based bonus scheme — share in the success you help create
  • Bike lease scheme —support sustainable, healthy commuting
  • 50% contribution to additional health insurance, helping you stay covered
  • Contribution towards sports memberships, supporting your wellbeing inside and outside of work
  • Work in the heart of Rotterdam, in a dynamic, international environment

Why MSIG Specialty Marine?

Because you’ll be joining a company that is:

  • Global yet close-knit
  • Specialist and growing
  • Innovative and evolving
  • Built on teamwork and support

Ready to start your journey?

If you’re looking for your first step into a meaningful career, this could be it.

Core Responsibilities

Provide day-to-day administrative support to the Claims team and maintain accurate records and systems. Manage incoming claims, track progress, and learn to handle simple claims while escalating complex cases.

Requirements

The role is an entry-level position seeking candidates with curiosity, a growth mindset, and a willingness to learn. No specific previous experience or perfect CV is required, but initiative and a desire for a long-term career are essential.

Benefits

  • 30 Days Holiday
  • 13th-Month Salary
  • Performance-Based Bonus Scheme
  • Bike Lease Scheme
  • 50% Contribution To Additional Health Insurance
  • Contribution Towards Sports Memberships

About MSIG Europe

Industry: Insurance

Company size: 1,001-5,000 employees

We are a specialist insurer and reinsurer with a 100-year record of helping clients navigate the world’s most complex and demanding risks. Part of the global top-10 insurance group, MS&AD, we have operations in Lloyd’s of London, the Middle East and Asia. With deep risk expertise backed by a trusted claims service, we deliver continuity in an uncertain world. Our role places us at the forefront of many of our chosen lines, which include property, marine, casualty, natural resources, and crisis management.

Added 4 months ago