Consumer Safety Officer
AUD 130,190 - AUD 136,010 per year
Key Skills
Job Description
- Yorke and Northern Local Health Network, work location negotiable
- Salary - RN/M3 - $130,190 to $136,010 p.a. + 12% super + leave loading + salary sacrifice benefits
- Employment Full Time - Temporary Contract (up to 25 June 2027)
- Eligibility Open to Everyone
Lead safer care - Turn insight into action.
We are seeking a motivated and experienced Consumer Safety Officer to support high-quality incident management, strengthen safety systems, and drive continuous improvement across health services. This role plays a key part in ensuring incidents are effectively managed, learnings are embedded, and consumers remain at the centre of safe care.
About the Role
Working closely with the Consumer Safety & Incident Manager and Safety & Quality Team, you will strengthen consumer safety systems and contribute to meaningful, system-wide improvements
- Lead incident management & reporting - Support timely reporting, analysis and escalation of patient safety incidents
- Coordinate investigations & reviews - Support critical incident reviews using recognised methodologies (e.g. RCA, London Protocol)
- Drive safety improvement & learning - Translate incident data into insights, recommendations and sustained practice change
- Provide expert advice & risk analysis - Deliver high-level analysis to support decision-making and risk mitigation
- Embed culturally responsive practice - Ensure safe, respectful and equitable approaches for Aboriginal consumers and communities.
About You
You are a collaborative and analytical nursing professional with strong clinical governance experience and a commitment to improving safety outcomes. You bring:
- Current AHPRA registration as a Registered Nurse (or eligibility)
- Minimum 3 years post-registration experience
- Experience with clinical incident systems (e.g. Safety Learning System)
- Strong analytical, investigation and risk assessment skills
- Excellent written communication, including reporting and executive summaries
- Ability to influence, engage stakeholders and support change
- Experience in incident review, action planning and follow-through
- Commitment to culturally responsive, consumer-centred care
This is an opportunity to shape safer systems, strengthen clinical governance, and directly contribute to improved outcomes for consumers and communities across YNLHN.
More information about the role and essential criteria, please refer to the Role Description below.
About Us
Yorke and Northern Local Health Network (YNLHN) is committed to an inclusive and diverse workplace and encourages applications from Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, LGBTIQA+SB communities, and people living with disability and/or neurodivergence. We support workplace adjustments and welcome you to share any access or support needs during recruitment and employment. Flexible working arrangements, including part-time options, may be available and can be discussed for this role.
A career in YNLHN offers diverse opportunities, strong career development, and the chance to live and work across a unique landscape including farming regions, coastline, vineyards, and the Southern Flinders Ranges. View the video below to learn more about working with us
Work with us - Yorke and Northern LHN
Check(s)
Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements:
- National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position (E.g. aged care employment or work involving vulnerable clients)
- Immunisation Risk for this position is - Category C
SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.
Refer to the SA Health Career Website - How to apply for further information. Job ref: 937811.
Enquiries
Jo Vermeeren
Consumer Safety & Incident Manager YNLHN
Phone: 8638 4303 or 0435 963 967
E-mail: [email protected]
Application Closing Date
Wednesday, 27 May 2026 - 11.55PM
Attachments
937811 YNLHN Consumer Safety Officer Role Description.pdf
Australian applicant guidelines
International applicant guidelines
Core Responsibilities
Lead incident management and reporting to strengthen safety systems and drive continuous improvement across health services. Coordinate critical incident reviews and translate data into actionable insights to improve consumer safety outcomes.
Requirements
Requires current AHPRA registration as a Registered Nurse with at least 3 years of post-registration experience. Must possess strong analytical skills and experience with clinical incident systems and risk assessment.
Benefits
- 12% Superannuation
- Leave Loading
- Salary Sacrifice Benefits
- Flexible Working Arrangements
About SA Health
Industry: Hospitals and Health Care
Company size: 1,001-5,000 employees
This is the official LinkedIn page of the Eyre and Far North Local Health Network (EFNLHN), which supports approximately 41,000 residents across the largest geographic area of any LHN in South Australia, including the Eyre Peninsula and Far North Outback extending to the Northern Territory border and the Western Australian border. We also have the highest proportion of residents who identify as Aboriginal - 11% compared with the South Australian total of 2.0 %. We run 14 hospitals and health clinics, 10 of which combine hospital and residential aged care services, community-based Mental Health and a community health service, Country Health Connect, based at 12 sites, which delivers more instances of care than our hospital and residential aged care facilities put together. We own and run three GP practices, a remote area clinica at Oodnadatta and the Amata Family Wellbeing Centre.