H-E-B logo

Operador de Servicio

H-E-B

Kampen
Full-time
0-2 years experience
On-site

Key Skills

Cashiering
Merchandise Marking
Loss Prevention
Customer Service
Packing Cycle Execution
Productivity Management

Job Description

I. OBJETIVO DEL PUESTO

Ejecutar con eficacia y rapidez los procesos de cobro y marcaje de mercancía a través de las medidas de seguridad y prevención de merma con la finalidad de lograr una experiencia de compra y satisfacción al cliente.

CLIENTES INTERNOS

CLIENTES EXTERNOS

INDICADORES FINANCIEROS

Auditorías

INDICADORES NO FINANCIEROS

IV. RESPONSABILIDADES DEL PUESTO

V. COMPETENCIAS DE LIDERAZGO

Agilidad y Transformación
Visión de Negocio
Conexión con la Comunidad
Enfoque a Resultados
Toma de Decisiones
Aprendizaje continuo
Liderazgo y Gestión

EDUCACIÓN FORMAL MÍNIMA REQUERIDA

Preparatoria / Bachillerato Técnico

IDIOMAS

CONOCIMIENTOS Y HABILIDADES ESPECÍFICAS

Operaciones
Español

Responsabilidades del puesto

Auditorías
Calificación mínima de 90 y con un 100% de participación en el examen.
Ejecución del ciclo de empacado
KPIs del operador estrella
Productividad en línea de cajas

Core Responsibilities

Execute payment processes and merchandise marking efficiently while applying security and loss prevention measures. Focus on ensuring a positive shopping experience and high customer satisfaction.

Requirements

Requires a high school or technical baccalaureate degree. Must possess operational knowledge and the ability to meet productivity KPIs in the checkout line.

About H-E-B

Industry: Retail

Company size: 10,001+ employees

H-E-B is headquartered in San Antonio, Texas with approximately $50 billion in revenue and 175,000+ Partners. Founded in 1905, H-E-B operates more than 455 stores in a number of formats, including H-E-B, Joe V’s Smart Shop, Central Market, Mi Tienda, and Favor. There are truly aisles and aisles of opportunity at H-E-B! From Stores, Manufacturing, Supply Chain or Transportation, to Digital, Corporate and Wellness - Career opportunities at H-E-B are endless. Our company is the largest private company in Texas and one of the 15 largest privately held companies in the U.S. At H-E-B, Each & Every Person Counts. Regularly named a top employer and retailer, H-E-B's Partners (employees), who are owners in our company, are at the heart of what makes our business successful and great. With a humility rooted in our Helping Here philosophy, H-E-B's Partners serve all Texans with open arms and a smile, and demonstrate our collective commitment to take care of Texas. At H-E-B, a job is more than just a job - it's an opportunity for a rewarding career that allows you to use your unique talents and passions to innovate and make the lives of Texans better.

Added 5 months ago