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Retail Sales Supervisor

PUMA

Utrecht
Full-time
0-2 years experience
On-site

Key Skills

Sales
Customer Service
Team Leadership
Loss Prevention
Visual Merchandising
Communication
Time Management
Financial Cost Awareness
Business Acumen
Microsoft Office
Outlook
Word
Excel
PowerPoint
Coaching
Recruiting

Job Description

YOUR MISSION

  • Together with the Store Manager, you ensure that the store continuously meets or exceeds sales, KPI, and profitability targets through the effective use of short- and long-term planning, cost control, and first-class service.

  • You ensure consistently high customer satisfaction within the store according to our PUMA values and established service standards. You are responsible for the accurate execution of sales, exchanges, refunds, as well as discount promotions at the cash register while ensuring that all guidelines are followed.

  • You support the Store Manager in recruiting, training, developing, coaching, motivating, and retaining high-performing and results-oriented team members.

  • You manage and monitor the Loss Prevention education and awareness programs; you take responsibility for Loss Prevention and Operational Compliance within the store.

  • You review and monitor the implementation of all Visual Guidelines standards and ensure a consistently high visual presentation of the store that meets or exceeds PUMA standards.

  • You are willing to accept development opportunities at other locations.

  • You join our team full-time.

YOUR TALENT

  • 1-2 years of sales experience, preferably in a focused, customer-oriented retail environment (preferably clothing/shoes)  

  • Passion for the PUMA brand  

  • Customer-oriented, reliable, and friendly personality  

  • Strong communication and motivation skills  

  • Strong organizational talent and good time management  

  • Ability to give presentations to large groups  

  • Business acumen and financial cost awareness  

  • Computer skills, basic knowledge of MS Office including the use of Outlook, Word, Excel, PowerPoint,

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Core Responsibilities

You will assist the Store Manager in driving sales, profitability, and operational compliance while ensuring high customer satisfaction. Additionally, you will lead, train, and motivate team members while maintaining visual presentation standards.

Requirements

Candidates should have 1-2 years of retail sales experience and a strong passion for the PUMA brand. You must possess excellent communication skills, organizational talent, and proficiency in MS Office applications.

About PUMA

Industry: Retail

Company size: 10,001+ employees

PUMA is one of the world’s leading sports brands, designing, developing, and selling footwear, apparel and accessories. Founded in 1948, PUMA helps the world’s best athletes and teams perform at their best with its innovative products. Known for its iconic cat logo and the Formstrip, the company offers performance products in categories such as Football, Running and Training. Its Sportstyle collections are rooted in sports and inspire consumers by celebrating sports culture. With its long history and strong heritage, PUMA is proud of having one of the strongest archives in the industry, with many iconic products such as the Suede and the Speedcat. The PUMA Group owns the brands PUMA, Cobra Golf and stichd. The company distributes its products in over 120 countries, employs more than 20,000 people and is headquartered in Herzogenaurach/Germany. For more information, please visit https://about.puma.com.

Added 5 months ago